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PD Wednesday Webinars:

When gathering information from a stakeholder it can be tempting for professionals to position themselves as a note taker and not as an investigator. This session will prime attendees to gather the most useful information by probing deeper into the motivations, personality and role of the stakeholder. This session will highlight tools, techniques and best practices for eliciting accurate, high quality information from a stakeholder. It will include the following highlights: strategically choosing a technique, format and venue for the information gathering; planning for an elicitation session; building rapport and gaining trust; designing and asking the right questions; making effective notes; validating what you learned; and common elicitation pitfalls.

More information:

Date ( Add to your Calendar)
Wednesday, June 17, 2020
11:00 a.m. - 12:00 p.m.

How to Connect
Online via Zoom

Please visit our website to register!

Student Services (Non-Credit)