What To Do If...

Below is a list of situations you may encounter while parking at the University of Regina and what to do if that situation occurs.


I work/study at First Nations University, Luther College, Campion College, or College Avenue Campus. What do I do to get a parking permit?

Students can buy a parking permit like any other student. If there are no permits left, you can ask to be put on a waitlist.

Faculty and staff who work at a federated college can apply for a parking permit; however, their federated college must give their permission to have their employee pay for their parking permit through payroll deduction.

Parking meter is broken.

Do not park at a meter that is out of order (i.e., has a bag over it).

However, if the meter went out of order as you paid for parking, contact P&TS immediately (306-585-4412 or 306-337-3248). Tell them:

  1. where the meter is located
  2. the number on the meter
  3. date and time you tried to pay for parking
  4. how much money you put in the meter
  5. your licence plate number
  6. your name and phone number

The meter will be checked and any necessary repairs done as soon as possible.

My vehicle doesn't start.

If your vehicle breaks down in your parking spot, contact P&TS at 306-585-4412 or 306-337-3248 or Campus Security at 306-585-4999. Tell them that your vehicle has broken down. You also will need to tell them you:

  • name
  • phone number or cell number
  • your vehicle's licence plate number
  • the reason why your vehicle can't move
  • what you are doing to rectify the situation (i.e., calling a tow truck)

You will have up to 24 hours to repair and/or remove your vehicle, unless P&TS or by Campus Security tells you otherwise.

I've lost my permit for the CKHS parkade.

If you've lost your permit for the CKHS parkade, you will need to choose "lost ticket" at the pay station and pay the amount displayed.  The pay station will print a new permit for you to use to activate the main exit door to leave the parkade.

The permit dispenser for the Riddell parkade isn't working.

If the permit dispenser in the Riddell parkade isn't working, call P&TS at 306-585-4412 or 306-337-3248 or go to the P&TS Offices in room CW108, College West Building and explain the situation. Note: You will need to know your license plate number.  Also place a note on your vehicle's dashboard explaining the dispenser is broken and that you called P&TS to report it.

The dispenser will be checked and repaired (if necessary).

I forgot my permit at home (or in another vehicle).

If you have forgotten your permit, park in the lot/area that you normally park in. After parking immediately visit or contact P&TS (306-585-4412 or e-mail uparking@uregina.ca) and explain the situation. State where you parked, the type of parking permit you own, your licence plate number and reason why you do not have your permit.

Note: If someone else is using your permit when you say you left it at home, P&TS will consider that an illegal use of a parking permit and may ticket, fine, impound, and tow that vehicle! 

If you forget your permit for more than (3) consecutive days, P&TS considers your permit lost.  You either have to report it as lost or make alternate parking arrangements either at a meter, parkade or at the Visitor Pay Lot.

The electrical outlet I plug into isn't working.

Your electrical outlet is called an Intelligent Parking Lot Controller (IPLC) and has two lights, a green and a red. These lights tell you if the outlet is working and where there may be a problem:

  • A flashing green light at empty stalls means that the receptacle has power present.
  • A solid green light means you've plugged into the IPLC and your vehicle is getting power through your extension cord (We recommend using a 3 prong extension cord).
  • A flashing red light means you've plugged in, but no power is being sent to your vehicle.  You either have a short circuit in your wiring or have exceeded the wattage limits for that outlet (15 amps allows for one block heater and one car warmer).
  • A solid red light means you've plugged in but no power is being sent to your vehicle because the IPLC outlet is faulty or you have exceed the wattage limits for that outlet. Contact P&TS at 306-585-4412 or Work Control at 306-585-4039 to report the situation and the IPLC outlet post number.

    Note: Overloading a circuit (flashing red or solid red light) leaves all vehicles parked to outlets on that circuit WITHOUT electricity. The University does not assume any responsibility for damage, expense or inconvenience caused by interrupted power supply from an IPLC outlet.

I am a student and all M permit lots are full; what do I do?

  • If you have a regular M permit and all the parking in the area where you are in is full you will have to try another area with M parking.  If all the lots are full, go to the Visitor Pay lot.  The attendant will provide directions as to where you may park.
  • If you have a resident permit for a parking area with plug-ins, park in the nearest authorized area without plug-ins (for authorized M permit holders.) Immediately visit or contact P&TS (306-585-4412 or 306-337-3248) to inform them of the situation. Tell P&TS the permit you own, where you parked, your licence plate number, your name and a phone number where you can be reached. You must also place a note on your vehicle's dash stating that your area is full, and that you've contacted P&TS to inform them where you have parked.

I am a faculty/staff member and the Z permit lot I am assigned to is full ; what do I do?

If you have a Z permit to park in areas with plug-ins and that area is full, park in the nearest area without plug-ins (for authorized M permit holders.) Immediately visit or contact P&TS  (306-585-4412 or 306-337-3248) to inform them of the situation. Tell P&TS the permit you own, where you parked, your licence plate number, your name and a phone number where you can be reached. You must also place a note on your dash stating that your area is full, and that you've contacted P&TS to inform them where you are parked.