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X-WR-CALNAME:HR Training
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SUMMARY:Crucial Conversation Training - Supervisor/Managers (with Direct Reports)
DESCRIPTION:This 2-day, time spaced workshop will provide you with practical tools to successfully navigate through difficult conversations that stand in the way of getting the results you really want - now and in the future. 

What makes a conversation crucial?
 
Every crucial conversation contains three elements: Opposing Opinions, Strong Emotions and High Stakes.
 
Examples of crucial conversations which managers/supervisors might have include:
 
• Talking to a co-worker about a recurring problem (e.g. being late for work, rudeness) 
• Talking to someone about not having adequate resources to fulfill your role
 • Talking to a low performer
 • Dealing with chronically missed deadlines - despite your best efforts
 • Critiquing a colleague's work
 • Giving an unfavourable performance review

Learning Objectives
 
Our objectives for the workshop are to help you achieve the results you want AND strengthen relationships by learning how to:
 
• Avoid, identify, and fix problems before they get out of hand
 • Identify how you communicate with people when you are under stress
 • Create safety to talk about just about anything with anybody
 • Avoid clever stories we tell ourselves to feel good about performing poorly
 • Speak persuasively, not abrasively, when we are trying to make our points
 • Understand others even when they blow up or clam up
 • Engage in crucial conversations when you complete the workshop

Dates: January 21/15 and January 27/15. 

This is a 2 day, time spaced workshop, and if you are planning to register, please commit to both dates.
 
Cost: $402.28, includes all participant materials
 
**This workshop is open to supervisors and managers who have staff directly reporting to them, and can accommodate a maximum of 18 participants. Please register by January 15, 2015.
LOCATION:LI 215
SEQUENCE:2
UID:URHR2-389
DTSTAMP:20260519T050703
DTSTART:20150121T083000
DTEND:20150121T163000
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