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SUMMARY:Crucial Conversation March 1, 2017
DESCRIPTION:This 2-day, time spaced workshop will provide you with practical tools to successfully navigate through difficult conversations that stand in the way of getting the results you really want - now and in the future. 

 What makes a conversation crucial?

 Every crucial conversation contains three elements: Opposing Opinions, Strong Emotions and High Stakes.

 Examples of crucial conversations which managers/supervisors might have include:

 Talking to a co-worker about a recurring problem (e.g. being late for work, rudeness) 
 Talking to someone about not having adequate resources to fulfill your role
 Talking to a low performer
 Dealing with chronically missed deadlines - despite your best efforts
 Critiquing a colleague's work
 Giving an unfavourable performance review

 Learning Objectives:

 Our objectives for the workshop are to help you achieve the results you want AND strengthen relationships by learning how to:

 Avoid, identify, and fix problems before they get out of hand
 Identify how you communicate with people when you are under stress
 Create safety to talk about just about anything with anybody
 Avoid clever stories we tell ourselves to feel good about performing poorly
 Speak persuasively, not abrasively, when we are trying to make our points
 Understand others even when they blow up or clam up
 Engage in crucial conversations when you complete the workshop.

 Dates: March 1, 2017 and March 10, 2017

 This is a 2 day, time spaced workshop, and if you are planning to register, please commit to both dates.

 Cost: $402.28, includes all participant materials.
LOCATION:CW 113
SEQUENCE:2
UID:URHR2-546
DTSTAMP:20260520T055407
DTSTART:20170301T080000
DTEND:20170301T163000
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