IT Support

The IT Support Centre is your single point of contact for all issues, problems or questions related to Information Services and computing at the University of Regina. 

We will ensure the concern is recorded, assigned, and addressed in a timely manner.This includes technical support for hardware, software and various applications.

IT Support Contact Information

Contact information, hours and locations are available under the Contact Information link at the top of the page.

Submit an IT ticket online using the Footprints Ticket webform.

Submit a ticket for UR Courses issues using the UR Courses Issue webform.

Supported Hardware, Software, and Mobile Devices

The Desktop Workstation Support team provides technical service and support to University-owned computers and related equipment. For information on supported products, refer to Policy OPS-080-015: Supported Hardware, Software and Mobile Devices.

If you are purchasing a computer system with University funds, the recommended configuration is available on the SMS website at:

Service Pricing

For information on hourly labour rates and other service pricing, visit the Service Pricing page.