Course Details

FootPrints | CRN 35200

Monday, November 25, 2019 1:30 pm - 2:29 pm

Location: ED 548

FootPrints is a web-based customer support tool. It is designed to help track, manage, and improve service activities throughout Information Services. Topics of study include Incident Management Project, preferences, creating tickets, ticket priority and status, searching, reports, and flashboard.

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