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What is the Barnacle: The Barnacle is a lightweight device that when placed on a windshield uses suction to attach itself effectively immobilizing the vehicle in a non-invasive manner.
When is the Barnacle Deployed: The Barnacle is only deployed once a parker reaches Persistent Violator Status. This means there is an outstanding citation account balance of more than $199.99 and they have received a Final Persistent Violator notice letter placed on their vehicle.
Why the Barnacle: The Barnacle is a less invasive and impactful enforcement tool than traditional towing. It provides the parker with the ability to pay their outstanding citation balance by phone or through Barnacle’s™ website payment portal.
This means that there is no longer a need to travel to an impound lot, pay tow fees, or address concerns during Parking & Transportation Services office hours to remove a vehicle boot or locate a towed vehicle. Individuals simply pay their citations, enter the provided access code, remove the Barnacle™, and then return it to the drop box located in Lot 2 to provide immediate access to your vehicle.
Benefits of Using a Barnacle:
- Drivers may release their vehicle 24/7 by making a payment through the Barnacle™ payment portal or by calling their toll-free number meaning no delays in accessing your vehicle.
- No initial shock at a missing vehicle that has been towed.
- A vehicle friendly, less invasive enforcement tool than traditional methods.
Frequently Asked Questions
Why do I have a Barnacle on my vehicle?
The reason that you have received a Barnacle is that your vehicle has reached the status of a persistent violator as per University of Regina Bylaw 2.4.2 "Persistent Violator" this means a Person who has Outstanding Citations owing to the University in excess of $199.99 at any particular time. Before we place the Barnacle on your window we will make a final attempt to resolve outstanding account matters by placing a Final Persistent Violator notice letter on your windshield. In cases where the front windshield has pre-existing damage preventing the application of a Barnacle device, the vehicle will be towed instead.
How do I remove the Barnacle device?
You may call Barnacle’s 24/7 toll-free line at (619) 357-7640 or visit their website pay.barnacleparking.com to make a payment at which point a release code will be provided. You may also visit the Parking and Transportation Services help desk located in the College West building for assistance the desk is open Monday-Friday 8:00 a.m. to 4:30 p.m.
Additionally, you can find the Barnacle release instructions on the device as well as the 24/7 support number.
What should I do after I pay my fines?
Upon successful payment and removal of the Barnacle, the motorist is required to return the Barnacle device to our drop box within 24 hours. Should the motorist damage, tamper with or not return the Barnacle device within 24 hours of release they will be subject to additional fines pursuant to bylaws 5.11.1 and bylaw 9.2.5
Where is the drop box located?
The Drop box is located on the University of Regina main campus at the entrance to Lot 2 on the meridian.. Please see click here for precise location on google maps.
What happens if I attempt to remove the Barnacle or drive my vehicle with a Barnacle attached?
All Barnacle devices are equipped with tamper/motion-activated alarms that activate in the case that a driver attempts to move the vehicle. They also notify the University of Regina Parking and Transportation Services. Any attempt to remove or damage a Barnacle shall make the offender liable for additional penalties as per bylaw 9.2.6
Is there an additional Barnacle Administration Fee?
No there is no additional Barnacle fee, unlike towing and booting we do not attach an additional fee for the use of the Barnacle.
Once the Barnacle has been deployed How long do I have to pay my citations before my vehicle is towed?
All parking fines and associated fees must be paid within 48 hours of deployment or the vehicle may be towed, in the event of towing additional tow fees and impound fees may apply.
Where can I go for assistance?
Visit pay.barnacleparking.com or call (619) 357-7640 to reach Barnacle’s 24/7 customer support to make a payment or to resolve a Barnacle release issue. You may also visit the Parking and Transportation Services desk located in College West between 8:00 a.m. and 4:30 p.m. Monday to Friday.
What if I have trouble removing the device?
Anyone needing additional assistance may call (619) 357-7640 to reach Barnacle’s 24/7 customer support. You may also contact Parking and Transportation Services during normal business hours, Monday-Friday 8:00 am to 4:30 pm at (306) 585-5555 and request the assistance of our team.
