Employee and Family Assistance Program

What is the Employee and Family Assistance Program?

The Employee and Family Assistance Program (EFAP) is a program which assists employees and their families to resolve their personal difficulties in a confidential and professional way.

Early Identification:

The University of Regina encourages employees and their families to seek help through the EFAP at the earliest possible opportunity. It is generally agreed that most problems can be successfully resolved, more often, when they are identified in the early stages and when effective resources are utilized. It is important to deal with persistent problems before they result in serious deterioration of health, quality of life or job performance.

Who Can Use the EFAP:

The program is available to employees with benefit coverage and their eligible dependents.

What Does It Cost:

The Employee and Family Assistance Program covers the costs involved in an individual’s use of the program for up to five hours (at the approved rate) of counseling sessions per calendar year or other approved equivalent use. If you require additional sessions, benefits may also be available through the Extended Health Care Plan.

How to Use the Program:

Simply contact one of the service providers in person or by telephone, on or off the job, and tell them that you want to discuss the program or that you want help for yourself or your family. An appointment will be arranged. Service providers:

These consultants are trained to make you feel at ease and to help you discuss the next step. If you want information and no action, the process stops there. It is up to you. You may also contact the Health & Wellness Consultant in Human Resources (306-337-3269).

Confidentiality:

The program uses outside agencies to maintain the highest level of confidentiality possible.

Help Is Available When:

• day-to-day issues begin to affect your happiness and well-being
• personal or emotional problems begin to affect your ability to function well
• family crisis, adult relationship problems, or problems with children are overwhelming
• drug or alcohol use begins to be a problem for you or your family
• your work performance begins to suffer
• you can think of no one to turn to
• you need someone you can trust to listen