Counselling Services

Our Expertise and Your Privacy 

We are here to provide accessible, evidence-based, and inclusive clinical services to our diverse student community. Mental health and well-being is an important component of student success. As such, we strive to support your successful adjustment to university through responsive, skills-based and proactive engagement.

Our clinicians are registered psychologists with extensive experience in treating a wide variety of concerns. Services are provided in accordance with the principles of the Canadian Code of Ethics for Psychologists.

Information shared in counselling is confidential, including the fact that you have accessed counselling. Personal health information is not disclosed to University faculty or staff, parents, or other persons and agencies without your written permission. There are however a few ethical and legal limitations to confidentiality that the clinician will discuss with you during your first contact session.

We follow a brief and change oriented treatment approach. The number of sessions you receive depends on your treatment plan. Although this number is not capped, we have found that, on average, functional outcomes are often attained within 3 to 8 sessions.

Our informative video (below) will likely answer many of the questions you may have about Counselling Services and what to expect when you engage in therapy with us.

More information about our service options, as well as other supportive resources available to you, can be found here.

If you or someone you know requires support for an urgent situation, please contact one of the following 24/7 resources.

Please contact us through our Online Contact Us Form. We review and respond to our Counselling Services e-mail on a daily basis.

Time Limited Consult (TLC):

TLC sessions provide time-responsive and solution-focused support for a current pressing situational stressor or a mental health related concern. During the TLC session you will be collaborating with the clinician to develop insight, options, and possible solutions to your current pressing concern. This collaboration may include psychoeducation, therapeutic strategies, skill-developing tools, and recommended resources.

Please request your TLC appointment by completing and submitting the form here:

TLC sessions are currently facilitated either virtually (Zoom for Healthcare) or in-person (masks must be worn). The sessions are available daily, Monday to Friday, and are by scheduled appointment only.

TLC’s, as brief solution-focused sessions, are ideally used prior to considering psychological therapy. Accessing a TLC session does not replace the process for requesting counselling therapy. If you are seeking psychological counselling therapy, complete and submit your informed consent for this service here:

Several other treatment options are available to you. You can find information on these options here.

Providing Assistance to Students

Faculty and staff encountering students who appear to be struggling may wish to provide direct support and where appropriate, make referrals to other on-campus services. Information about how to assist students in distress can be found in the Student Affairs section of UR Source, under Counselling Services. This includes a Care Report which will help you gain support for both yourself and the student.

Log into UR Source