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Frequently Asked Questions

Is Housing Services accepting residents for spring and summer 2020, fall 2020, and winter 2020.

Yes.  Housing Services is excited to offer accommodations over the spring and summer, as well as, fall and winter semesters. To apply for housing, visit our Housing Portal

How will rooms be assigned?

Students can select their top four room preferences as part of the housing application.  We will assign your top choices based on availability.  Students can also request each other as roommates as part of the application process. For students that previously self-selected a specific room, we will honour these requests whenever possible.  Specific health and safety guidelines have not yet been determined for fall and winter semesters at this time, but we will communicate with applicants once we learn more.

Can I still move in for spring and summer 2020?

Yes.  Please complete the application online.  Housing Services will contact you with move-in instructions.  You may be asked to fill out a brief questionnaire, collecting information on any recent travel.

Can I still live with my friends?

Yes.  You can complete roommate requests as part of your housing application.  You can also log in to your housing portal at any time to update this portion of the application.

Can I request a private room? 

Yes.  We offer private accommodations as part of our regular room choices.  These include private dorms with private washrooms, private dorms with shared-washrooms (sharing with one other person only) and studios apartments.

I am planning to live on campus in fall 2020, even if all my courses are offered remotely.  What should I do?

If you have already applied for housing, you don’t need to do anything (except pay your security deposit if you haven’t yet).  Your room is reserved and you are welcome to live on campus.  We will continue to provide programming to residents in new and innovative ways. If you have not applied to live on-campus yet, you can apply here.

I am unsure that I will live on campus if my courses are offered remotely.  What are my options?

If you know that you will not be living on campus in fall 2020, and you currently have a fall booking, you can defer your booking to winter 2020 by completing this form.  By deferring your booking, you will hold your reservation for winter and you will avoid having to re-pay application fees.  You can also cancel at a later date without penalty.  Deferral requests need to be received prior to July 15th, 2020.  In order for us to defer your booking, you need to pay your security deposit, if you have not already. The security deposit will be held for your winter semester booking, and will be refunded if you cancel at a later date.

I am currently eligible for a housing award, however, the award criteria states that I must live on campus for both fall and winter to maintain eligibility.  Will I receive any portion of the award if I defer my reservation to winter 2021?

Yes. If you defer your current booking to winter, and you maintain all other award eligibility criteria, you will receive 50% value of the award.

I have decided to cancel my fall 2020 and winter 2021 housing reservation.  What should I do?  Will I receive a refund?

If you wish to cancel, instead of deferring your booking to winter, please contact Housing Services at  We will then provide you with detailed instructions on cancelling your booking.  Residents will receive a refund of any paid security deposit, and their application fee, if we receive your cancellation request by July 15, 2020.

Will I have to quarantine if I move in?

For spring and summer, an applicant that is external to the university, will be asked basic questions regarding recent travel.  In most cases, the applicant will be allowed to move in as usual.  If an applicant moving in has been determined to have traveled to an area of risk, our team will consult with university health officials for best practices.  Processes and appropriate facilities are available if anyone is required to self-isolate.

Guidelines have not yet been determined for fall or winter semesters but we will keep applicants updated as this information becomes available.

Will food service providers be operating in fall?

Yes. At this time, we are communicating with Food Service providers to get more information regarding fall.

Will dining plans still be mandatory for rooms without cooking facilities? 

A decision regarding mandatory dining plans has not been made at this time.  Our team will make this information available to residents as soon as this is determined.