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FAQ

The Five Most Frequently Asked Questions

1. What if I have someone specific that I would like as a roommate?

Roommate requests will be accommodated when possible, and only if all parties put each other down on their application form when applying. Please Note: We will only put roommates together when possible, but the room types are subject to availability- first come, first served.

2. How do I contact my new roommate?

Due to the Freedom of Information and Protection of Privacy Act (FOIPP), we cannot release any personal information to you regarding your new roommate.  You will meet your roommate on move-in day.

3. What if I’m having trouble with my new roommate?

Sometimes, issues will occur between you and your roommate. When this happens, we ask that you first talk to each other to attempt to collectively solve the problem. If further assistance is needed, you can contact your RA to mediate a discussion, or you can come to the office and request a suite meeting. 

4. What if I lock myself out of my room?

During office hours, a temporary key/card can be signed out from the Housing Office and must be returned within an hour of signing it out. 

After office hours, Resident Assistants and Community Assistants can open your suite/room door for you.

A service charge will be placed on the resident’s student account for each after-hours lockout after midnight. The base charge is $10.  During the lockout, occupancy must be verified by showing your Housing ID Card. 

5. How do I receive mail parcels?

Please ensure that your mailing address is correct. When you moved in, you would have received a move-in package which would have given you your mailing address on campus. See below for proper format:

First Name, Last Name
Box#
Building, University of Regina
3737 Wascana Parkway
Regina SK S4S 0A2

If you are alerted by your postage delivery service that your mail has arrived, please note that it has only arrived at the University of Regina’s central mail room. Please allow 1-2 days for the University to sort and process incoming mail. Housing Services will then receive your mail and will need to process it as well. When a parcel or package arrives for you, you will receive an email to alert you of it's arrival.

Please note that Housing Services will not accept Cash on Delivery (COD) items.

 

If you have other questions, comments, or concerns, please contact us!