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Returning Resident Room Selection FAQs

What is Online Room Selection?

Online room selection is when a current resident who has completed an application for UofR on campus housing is given the option to choose their own specific room assignment for the term they applied for.

The eligible resident is issued a timeslot which allows them access in the housing portal to choose their room. On the date and time of the timeslot issued, the resident logs into the Housing Portal and selects their own room placement from the list of available locactions and rooms.

Who is Eligible to Choose Their Own Room?

The room selection process is available to:

  • Residents living in U of R student housing, or returning to student housing, who have completed an application for the upcoming Fall/Winter 2022-2023 semesters by midnight, May 31st, 2022. 

Please note: Room selection is not available to residents who currently live at Luther Residence or who wish to live at Luther College. 

Applicants who apply after the above stated application deadlines, will be assigned a room manually, based on the room type and location preferences listed in the application.

*NOTE: If you have chosen to be a part of a Living Learning Community, or other Special Interest Floor, a Timeslot will not be issued to you. You will be manually assigned a room in the Community/on the Floor.

What is a Timeslot? When do I get one?

A timeslot is a given date and time that will be assigned to eligible UofR Housing applicants. Once your timeslot opens, you are able to log into the Housing Portal and choose your own room. (You will not have access to room selection until the date and time of your timeslot)

NOTE: The sooner you log in once your timeslot opens, the better selection of rooms you will have.

Returning Residents will receive their timeslot by email June 9th, 2022. Please make sure you check your email and that the Housing office has your most up-to-date email address. Once your timeslot opens, you will have until Midnight, Thursday, June 23rd, 2022 to log in and complete your booking. Room Selection in the housing portal will be closed as of June 24th.

How are Returning Resident Timeslots determined?

Timeslots are generated based on date applied. All returning resident timeslots will be emailed out by the end of day on Thursday, June 9th 2022.  All timeslot will take place between June 14th and 17th. The date of your application will determine which date your timeslot will be on.

I have received my timelsot by email. When I try to log in, I can't see any rooms. Why is this?

If you are attempting to log in before your timeslot opens, you will not be able to access the room selection tool to choose your room. If you are logging in at the correct time/date and are still experiencing difficulties, please email or call us at (306)-585-5450 during business hours and we would be happy to assist!

I can't seem to pay my $400 deposit in the portal to confirm. What do I do?

If you are experiencing payment difficulties, please feel free to contact our office at 306-585-5450 to submit payment via telephone, or, come see us! We would be happy to take your payment in person.

I am too busy to select my room on the timeslot date that was issued to me, what do I do?

Room Selection will remain open until midnight, Thursday, June 23rd, 2022. If you have been issued a timeslot, you will still be able to log in to choose a room until that date and time; you may just have a more limited selection of rooms to choose from.

At your earliest convenience, please log in to the housing portal and choose a room. If you have not successfully completed online room selection, prior to midnight on June 23rd, 2022, a room will be manually assigned to you in the following weeks based on the room type preferences you listed in your Fall and Winter 2021-22 application.

Once I choose a room, can I change my mind?

Once you have chosen your room online, there will be a 10 minute countdown ticker that starts on your shopping cart in the room selection online. You will be required to submit a room confirmation fee in order to confirm the room that you have placed in your shopping cart.

If you decide after you have confirmed your room placement that you would like to select a different room, you will be required to email the housing office ( and indicate your reason for needing a new timeslot. Housing staff will release the room you had previously chosen and re-open the room selection section. (There is no guarantee that the specific room you would like will still be available. Once you ask for your selected room to be re-released, you must select another room).

Please Note: While we will make every effort to assign you to the room you choose via online room selection, Housing Services reserves the right to make room assignment changes if required (in circumstances, such as room consolidation purposes, more appropriate room placement, accessibilty needs, building/room closures, etc.). In the event that your room selection must be modified, Housing Services will honour room type selection wherever possible.

How do I know if my roommate(s) is confirmed and how do I make sure we get the same suite together?

During the application process, you had the option of creating a roommate group and selecting specific roommate requests to add to your group.

There is only one group leader per roommate group and they are the primary person to accept or decline new additions to the group.

If you requested roommates or were invited to join a group in the application process, the person(s) you requested will be emailed asking if they wish to accept or decline the request. If your roommate or the group leader accepts, you are considered to be confirmed roommates/ group member(s) and will be given the same timeslot to apply.

If you made a request and the roommate/group you have chosen declines or forgets to accept the request, you will not be considered confirmed roommates and may receive different timeslots.

 If your roommate request is not a current resident, they will be issued a timeslot when first year room selection opens in May.

It is very important to make sure that you accept your roommate requests promptly. Timeslots will be assigned and emailed June 9th. In order to be considered, roommate requests should be confirmed in the portal prior to June 9th. Please log into your application to request or accept a roommate.

If you are having difficulty finding a specific roommate, please make sure they chose to be included in the roommate selection section or you may be unable to request them.

What happens if I confirm my room but then need to cancel my booking?

We understand that your plans may change. If you choose to cancel your accommodation after you have confirmed and paid your fees, please note that the following conditions will apply:

For cancellations received by email to the Housing Office on or before Friday, July 29th, 2022: your $400 Security Deposit will be refunded.

For cancellations received by email to the Housing Office after Friday, July 29thth, 2022: your $400 security deposit will be forfeited.