Thank you for using University of Regina Counselling Services. We are here to help you. By completing this form, you will assist us in meeting your counselling needs at this time.
E-Counselling (also known as E-Therapy, Telehealth, Telepsychology or Teletherapy) is technology assisted counselling. It is provided in “real time” with livestream audiovisual format and secure internet technology. The purpose of E-Counselling is the same as that of psychological treatment provided in person. However, due to the use of the technology, E-Counselling may be experienced somewhat differently than if you were receiving face-to-face services in person. E-Counselling is also a collaborative process between you, the client, and your clinician that involves the provision of education about your mental health concerns, as well as the use of therapeutic strategies and interventions.
E-Counselling will involve arranging a mutually agreed upon appointment time when both you and your clinician can meet via the internet. It can also involve the exchange of written information through password protected electronic means (in conjunction with the livestream sessions). The clinician providing E-Counselling to you will be on campus, in a Counselling Services office at the time. Your clinician will be available for E-Counselling only during regular office hours (8:30 am to 4:30 pm).
In order to qualify for E-Counselling services, you must be a registered student and physically located in Saskatchewan. E-Counselling is not available to students located in another province or country.
To access E-Counselling you must first attend a Time Limited Consult(TLC) session. The purpose of requiring this is for validation of identity, screening for suitability for E-Counselling services, and orientation to the process of E-Counselling. Certain mental health issues including acute and chronic crises, recent psychiatric hospitalization, psychosis, substance abuse, and moderate to severe mood and eating disorders are not appropriate to be addressed via E-Counselling services. Treatment of risk of harm to self or others is also not appropriate to be provided via E-Counselling services. If this is the case in your situation, or becomes the case in the future while you are receiving E-Counselling, more appropriate services will be recommended.
To access E-Counselling you will need a computer with internet access and a webcam. You will also need access to a telephone during sessions. Our E-Counselling Service Provider is Zoom. Instructions for setting up your Zoom link with your clinician will be provided to you via email. The Zoom privacy policy is available at https://zoom.us/healthcare.
Counselling is a collaborative process between you, as the client, and your clinician. The process involves the provision of education about your mental health concerns, as well as the use of present focussed and change oriented therapeutic strategies and interventions. As such, there are very important details regarding the therapeutic process that you should be aware of at the onset of counselling: