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Student Services Frequently Asked Questions

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Find answers to common questions about your Health and Dental Plan, U-Pass, and other student services at the University of Regina.

Health and Dental Plan

What coverage do I have?

This plan for students provides coverage for prescription drugs, vision care, dental care, mental health counseling, and more. All eligible students are automatically enrolled and the fee is added to your student account. Student Affairs has temporary oversight of the program, and is working with the service provider for administration of the plans. 

To find out more about the plan or if you have questions, (including coverage, opt-out and add-on requests), these can be directed to uofregina@mystudentplan.ca, 1-866-586-1010, or to online chat at University of Regina - Student Plans | Gallivan or visit the my student plan website.

How do I add family to my coverage?

Family add-on coverage is available for your spouse and/or dependent children. This coverage does not carry forward and must be applied for and paid each fall.

Steps to request add-on coverage: Please fill out the Family Add-on Application.

Can I coordinate benefits with another plan?
You can coordinate two benefit plans to maximize your coverage, potentially reaching up to 100% coverage.
How much does it cost?

Eligible Fall 2025 students are automatically charged the fees and enrolled.

The plan for full-year coverage (Sept 1 – August 31) is $225.85 ($101.15 for Health coverage and $124.70 for dental coverage).

How do I opt-out of coverage?

You may choose to opt-out, if you have comparable alternative coverage, such as a spouse, parents, or employer plan. (Note: Saskatchewan Health or International Emergency Insurance are not considered comparable alternative coverage). Your opt-out can be:

  1. Permanent – you remain opted out for future terms until you apply and pay to re-enrol.
  2. Annual – you are opted out for the current benefit year only.

Proof of alternative coverage is required.

Separate opt-out requests are required for health coverage and dental coverage.

Not allowed in the Winter/Spring/Summer terms. Only Fall term opt-outs allowed.

Deadline to opt-out is September 30, 2025. No exceptions will be made if deadline is missed.

Steps to opt-out of coverage: Please fill out the opt-out Application.

If I opt-out when can I expect to see my account credited?
If approved you can expect to see the credit appear in your account by October 30, 2025.
Who do I contact if I still have questions?
To find out more about the plan or if you have questions, (including coverage, opt-out and add-on requests), these can be directed to uofregina@mystudentplan.ca, 1-866-586-1010, or to online chat at University of Regina - Student Plans | Gallivan or visit the my student plan website.

U-Pass

What is U-PASS?
U-PASS is a transit program designed for U of R students to use Regina Transit as much as they like for a once-per-semester fee. All eligible students are automatically enrolled and  the fee is added to your student .
How much does it cost?
The cost is $90 per semester.
Who is eligible?
All eligible University of Regina students are automatically provided with a U-Pass. Students may choose to opt-out it they meet certain requirements. Students can tell if they were automatically assessed (and thus need to activate a pass or opt-out) by checking on their U of R Self Service Account.
How do I activate U-PASS?

To activate your U-Pass:

  • Download and install the UMO app
  • A unique benefit code for the Fall semester will be available on your UR Self Service Account
  • Log into the app and redeem the code

You can redeem the code starting on August 25, 2025

Can I opt-out of U-PASS?

The U-Pass program was passed by student referendum.  Opt-outs are only approved if specific conditions are met, as defined by the program. Please review the opt-out conditions below:

  • Live within Regina’s designated opt-out zone
  • Live outside Regina city limits
  • On an exchange program
  • Have a medical disability
  • University employee
  • Nursing practicum, Education internship placement, Master of Health Administration cohort students

The deadline to opt-out is September 30. Please fill out the opt-out form.

Can I opt-in to U-PASS?

Yes! You can opt-in by providing proof of enrolment. 

Please fill out the opt-in form.

Will paratransit be included?
Yes. If you are a registered paratransit user, you can use the pass for that service as well.
Can I purchase a bus pass on campus?
Parking Services will be a City of Regina transit agent and bus passes will be available for purchase soon.
Who do I contact if I still have questions?
For further inquiries, please reach out to UPASS@uregina.ca

Additional questions

What student clubs and organizations will continue to receive funding?
The University will provide financial support to existing ratified student clubs and organizations. For questions, leaders of student clubs and organizations should reach out to avp.finance@uregina.ca. Any new student clubs or organizations will need to be ratified and funded under the leadership of a new student association.
During this transitional phase, are there specific student services that will be discontinued or put on hold?
At this time, the University is focused on ensuring core student services continue without disruption. Other services will need to be evaluated as needs arise.  
What is happening with the Lazy Owl?
The Lazy Owl remains closed until further notice. Communication will be shared broadly once there is a re-open plan.
Who do I contact to book the multi-purpose room?
Hospitality Services is responsible for managing and booking this space. For existing or future bookings, please contact 306-585-4788 or hospitality.services@uregina.ca
Who do I contact to rent a locker?
Locker rentals will be offered. More information coming soon.