Professional Leadership Certificate

Principles of Effective Leadership

Required

Coaching and Mentoring Employees

Required

You will learn how coaching employees, as part of an overall leadership strategy, encourages a supportive and collaborative approach toward high performance, that is more effective than directing or controlling. You will learn the difference between coaching and mentoring, learn a model and principles for effective coaching, and practice putting theory into action through applied activities that account for differences in employees' personality types, work styles, generational differences, cultural diversity and work situations.

Interpersonal Communication

Required

In this course you will learn about the role of the supervisor and the appropriate leadership techniques for obtaining cooperation and commitment through the use of effective communication. You will examine communication at its core and develop a practical road map for communicating effectively and efficiently through any conversation and in any situation.

Negotiation and Conflict Resolution

Required

You will examine why conflict arises in the workplace, discuss the importance of resolution mechanisms and learn practical tips for managing conflict. You will also learn constructive routes to communication and agreement, consider your own method of dealing with conflict and practice options for communicating more effectively.

Creating Effective Work Groups

Required

This course provides participants with the necessary knowledge and skills required for building and maintaining effective work groups/teams. The concept of team and its application to organizational success will be discussed. An examination of inter-relationship between the work to be a accomplished and the people who deliver the work in order to insure organizational effectiveness will be processed. The stages groups go through and role of the leader in each of those roles will be discussed. Participants will have an opportunity to assess their leadership competencies and plan for their development. Finally, participants will be able to experience using general consensus while going through the core steps of the team development process in creating vision, mission statements, and values.

Leading in a Diverse Environment

Elective

You will learn about the various forms of diversity in the workplace including race, ethnicity, gender and multi generational workers. You will understand the rights and responsibilities of your position as a manager and those of your employees. You will explore various skills that will allow you to be empowered to avoid and manage conflicts in the workplace, and to create an inclusive work environment.

Transformational Leadership

Elective

Leading Change

Elective

You will learn the series of phases that a successful change process must go through. You will learn how to get the organization's attention for this needed change, create a vision of what would happen if the change is achieved and identify others with the skills, attitudes and reputations you need for buy-in.

Leading and Motivating Employees

Elective

This course provides participants with core tools and techniques in leading and motivating today's employees in order that they can be effective individually and collectively. Concepts such as the role of the leader in establishing trust relationships, assessing leadership style, establishing personal leadership mission statements, processing various motivational theories and their application to the workplace will all be discussed and processed in this course.

Authentic Leadership

Elective

The overall purpose of this course is to provide participants with an opportunity to understand and improve themselves personally and professionally, in order that they may become more authentic as individuals and leaders, and achieve greater results. The course is self reflective throughout. The following areas will be introduced and processed: what's going on in organizations today; what is leadership; what is authenticity; assessing your four intelligences; clarifying your values; creating a leadership vision statement; how to be credible; establishing your code of ethics as a leader; the importance of influencing others; leadership and power; principled leadership competency assessment; and transferring learning back home.

Developing a Personal Leadership Plan

Elective

The final piece to personal leadership development and to understand the purpose of your own leadership style is to create the Personal Leadership Development Plan. This plan will help guide you throughout your professional and personal life.