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Professional Management Certificate

Courses at-a-glance
Fall 2020 Courses

The Professional Management Certificate explores key areas of management including communication, teamwork, problem solving and an understanding of the principles of business management and their interrelationships.

It also includes key concepts of organizational behaviour and the behaviour of individuals and groups in organizations, as well as effective supervisory skills through theory and practical application.

Professional Management Certificate courses can also be taken as individual professional development seminars to brush up on your know-how or adding new skills to your professional repertoire.

  • Seminars to complete: 4 core + 3 elective
  • Number of hours: 7 classes X 14 hours = 98 hours
  • Achievement: Professional Management Certificate
  • Course Fee: Each course is $625+GST
    Each certificate course is being offered in a blended format using Zoom and URCourses. You will be required to commit to a total of 14 hours of learning including: pre-work, after class work with your group, and on your own.

Grant Funding

Our non-credit certificate programs may qualify for Canada-Saskatchewan Job Grant Funding.


Register online using the link in the Date field.

Course Type Course Blended via Zoom and URCourses
Required Fundamentals of Project Management Sep 8-10
Required Principles of Effective Leadership Sep 1-3
Required Business Communication Oct 7-9
Required Fundamentals of Accounting for Non-Accountants Winter 2021
Elective Courses (any 3 are required)
Organizational Management Negotiation and Conflict Resolution August 4-6 or Oct 26-28
Organizational Management Customer Care Winter 2021
Organizational Management Strategy and Risk Management Winter 2021
Personnel Management Performance Management Dec 7-9
Personnel Management Leading in a Diverse Environment Dec 2-4
Personnel Management Effective Recruitment and Retention Winter 2021

Course Descriptions

Fundamentals of Project Management


You will learn the fundamental tools and skills that support effective project management. Topics include project initiation, planning, controlling, implementing and closing. You will examine the role of the project manager with respect to team, client and stakeholder communications; common project management terminology; and how to apply project planning and control techniques to the workplace.

Principles of Effective Leadership


You will learn the skills and processes needed to increase leadership effectiveness. You will explore topics such as motivation, leadership style, implementing change, setting and achieving standards and corrective discipline.

Business Communication


The focus is on the elements of clear, concise and efficient business communication. You will learn how to read the situation; set the tone and persuade all types of audiences in both oral and written communication. First, you will learn how to prepare concise, high-impact documents and presentations that achieve results which are essential for business success. You will have the opportunity to practice writing for situations that match your business needs (e.g. abstracts, proposals, reports and email correspondence). In the second day, you will learn to take your business ideas and translate them into quality presentations. As well, you will learn presentation assembly, public speaking skills, relaxation and grounding techniques that will leave you more confident in your oral communication skills.

Fundamentals of Accounting for Non-Accountants


In the course, Fundamentals of Accounting, you will learn how financial statements are prepared and how to interpret financial statements and data in order to make proper financial decisions. Topics include discussion of accounting and financial management principles, financial reporting, accounting processes and budgets, investment analysis, internal controls, audit principles, risk assessment and performance evaluation. This course is designed for non-accounting managers and personnel who must work with internal accounting/financial data. Please bring a calculator to this course.

Negotiation and Conflict Resolution


You will examine why conflict arises in the workplace, discuss the importance of resolution mechanisms and learn practical tips for managing conflict. You will also learn constructive routes to communication and agreement, consider your own method of dealing with conflict and practice options for communicating more effectively.

Customer Care


You will learn the four components to taking care of your customers. Knowing your customer and their expectations; how to build rapport with your customer; create customer loyalty; and develop a solid customer relationship management (CRM) strategy will be discussed.

Strategy and Risk Management


You will learn about strategic planning and the related subject of risk management. You will begin by exploring the question: "What is strategy?" and apply the answers to various real world examples. Finally, you will identify and prioritize various risks (financial and human resources, safety) and develop strategies and plans that mitigate organizational risk.

Performance Management


You will learn how to focus on aligning the goals of the organization, department and employee. Learn how to engage employees and give feedback, explore ideas of what motivates your employees and how to show recognition that your employees will value will be explored. Performance planning, individual goal setting and preparing for performance reviews will also be covered.

Leading in a Diverse Environment


You will learn about the various forms of diversity in the workplace including race, ethnicity, gender and multi generational workers. You will understand the rights and responsibilities of your position as a manager and those of your employees. You will explore various skills that will allow you to be empowered to avoid and manage conflicts in the workplace, and to create an inclusive work environment.

Effective Recruitment and Retention


You will learn how to short-list candidates for an interview, common interview techniques, standard interview questions, behaviour based questions, how to write interview questions, illegal interview questions to avoid, how to asses interview responses, questions to ask references and choosing a successful candidate.

Use Filters in the Online Registration System

You can use the Filters on the Program Search page to browse all Centre for Continuing Education programs or Career Development courses.

Filter Type Filter Description
Location Centre for Continuing Education All programs offered through the Centre for Continuing Education
Program Category Certificate: Professional Management All courses within the Professional Management Certificate program
Department Career and Professional Development All courses and certificates offered by Career Development at the Centre for Continuing Education

There are other filters as well so you can narrow your search as much, or as little, as you want.

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