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Student Services

Academic Advising
Academic Advising is available through each student's academic unit.
Accommodation and Food

Food Services - The University operates many dining areas offering a wide variety of nutritious foods at reasonable prices.

The Dr. William Riddell Centre offers a full service food court and coffee house. The student pub, The Owl offers a food menu as well. The main floor of the Laboratory Building houses the lab Café. The New Residence towers have a confectionary and coffee bar as well as vending machines and there is a concession area in the new centre for Kinesiology Health and Sport. The federated colleges have dining areas. There are vending machines at many locations on both the main campus and the College Avenue campus. A variety of meal plans are available.

Catering for all types of functions can be arranged through Food Services or The Owl.

Residences - Living in residence is more than having a place to live on campus. It is about the place you will call home; a home providing you with a unique combination of convenience, independence, multicultural experience and opportunities for involvement that will enrich your learning and living experiences at the University of Regina. A home where you will make life-long friendships.

There are various housing options available for you.

Luther College (an independent liberal arts college on the University of Regina) has:

The Luther College Residence offers:
    •  an all-you-care-to-eat meal plan at the Luther Cafeteria, where they cater to a wide range of dietary needs and provide the most comprehensive and economical post-secondary meal plan options in Saskatchewan.
    •  private, fully-furnished rooms right on campus (go ahead – sleep in!)
    •  free high-speed internet, local phone, and laundry
    •  secure living conditions with easy access to 24-hour residence staff
    •  new friends from all over the world and tons of fun social activities and events
    •  recreational and athletic spaces just steps away

Think Luther is the place for you? Apply Now!

Banking Services
A Conexus Credit Union automated teller is located in the College West Building, main floor north. A Royal Bank automated teller is located in the Classroom Building, main floor west. A CIBC automated teller is located across from the food court in the Dr. William Riddell Centre building. There are Cash-N-Go bank machines located on the main floor of the Centre for Kinesiology, Health and Sport, the first floor of the Language Institute, and the first floor of the Residence Towers.
Bookstore
The Campus Store is located on the main floor of College West adjacent to the Dr. William Riddell Centre. The Campus Store supplies University of Regina students with all the textbook requirements for their classes, as well as supplies, reference and general interest books, Cougar and Ram wear, clothing and much more. Please check the University's website to access student textbook lists on-line. Both University customers and the general public are always welcome at the Bookstore, and are invited to shop between 8:15 a.m. and 4:30 p.m., Monday to Friday. Times and dates will be available on the Bookstore's voice message and posted throughout the University. Please phone 306-585-4755 or toll free at 1-888-478-2665.
Campus Security (306-585-4999)
Campus Security is located in the RIC Building. Staff are on duty 24 hours a day, seven days a week. Campus Security is responsible for general security on campus and provide preventative patrols, respond to general calls for service, incident documentation and investigation, crime prevention, problem solving and conflict resolution. Security Patrol persons also facilitate awareness seminars and organize the Walk-Along program on campus.
Counselling
The University provides counselling services on campus for all members of the University community. The Counselling Centre addresses many of the concerns that students and others may encounter during their time at University. These include questions about career choice, effective study skills, coping with stress, resolving relationship difficulties, and other personal and emotional problems that may interfere with an individual's progress and well being. All contacts are confidential and services, with a few exceptions, are free. Individuals may make appointments by calling 306-585-4491, or by visiting Room 251, Dr. William Riddell Centre.
Student Accessibility

The University encourages all students including students with disabilities to investigate the possibility of a university education. The University aims to provide services that will enable students with disabilities to approach their studies in an equal and effective manner. These services are facilitated by:

Student Accessibility
Paskwaw Centre 119 (Student Wellness Centre)
University of Regina
Regina, SK S4S 0A2
Tel (voice/TTY): 306-337-2200

Students who need assistance should discuss their needs with their faculty as early as possible. Early registration is advised, particularly for students who will need books taped or in Braille. Students should then contact the Student Accessibility. Assistance can be arranged for lectures, reading assignments, examinations, special arrangements with instructors, and technologies to assist students.

Not all instructional areas, particularly those on the College Avenue Campus, are accessible. Please enquire about accessibility at the time of registration.

Instructors are required to discuss special needs requests with the Associate Dean in the following circumstances:

  • The instructor feels compelled to refuse to meet the special needs request of the student and is unable to suggest an acceptable alternative to the student.
  • Meeting the special needs request will require financial support for equipment, staffing or other purposes.
  • The instructor and the student are unable to agree on whether or how the student's special needs are being met.
Emergency Preparedness and Procedures
Emergencies, disasters, accidents and injuries can occur at any time and without warning. The University has established emergency procedures concerning injuries, personal safety, crime prevention, evacuation, fire safety, bomb threats and dangerous weather, among others. These emergency procedures are designed to prepare and protect you so that the effect of emergencies can be minimized. For more information, please contact the University of Regina Health and Safety Human Resources at 306-585-4776/306-585-5487 or view the plans and guides here.
Financial Aid - Emergency Loan

Students who find themselves in difficulties because of unexpected financial pressures may apply for a short-term emergency loan of up to $1,000 once in their academic career at the University of Regina. Emergency loans are interest-free. Applicants are asked to set their own repayment deadline and plan within the current term, and to sign a promissory note.

Legitimate expenses include rent, mortgage payments, books, light, power, food, transportation, basic telephone, essential clothing, drug prescriptions, emergency dental work, contact lenses or glasses, and personal circumstances beyond their control such as illness in the family.

Expenses not normally covered include vehicle insurance, vehicle license plates (except for students who must travel out of town to study), car repairs, cable television, credit card debts, long distance charges, Internet connection fees, and course tuition and fees. Students who are in arrears on their payment of tuition and fees should contact Financial Services to arrange a payment plan.

In order to qualify for an emergency loan, students must:

  • be registered full-time. Students in the English as a Second Language program are also eligible.
  • have achieved a minimum 50% TGPA in the last term they attended, unless they are new to the University or returning after at least one year's absence
  • have paid all debts to the University up to the start of the current term

Students apply as follows:

  • University of Regina Students - Student Awards & Financial Aid Office Ad-Hum 210
  • Faculty of Education, Faculty of Social Work, Campion College or Luther College Students- Access emergency funds through their respective Colleges/Faculties
  • First nations University of Canada students - apply through the Assistant Registrar at First Nations University of Canada.
Graduate Students' Association

The University of Regina Graduate Students' Association (URGSA) is an organization for all graduate students within the University environment where graduate students collaboratively engage in activities toward academic, social, and personal enhancement.

The URGSA executive represents the voice of all graduate students. The URGSA strives towards the building of a community where ideas are shared among graduate students, resources are provided, and issues are addressed.

Harassment and Discrimination Prevention Office

The University of Regina policy on harassment and discrimination states that all members of the University community are entitled to a professional working and learning environment free of harassment and discrimination. Harassment and discrimination are prohibited in human rights legislation on the following grounds: race; creed; religion; colour; sex; sexual orientation; receipt of public assistance; physical size or weight; and age. The University policy also prohibits personal harassment which is objectionable, threatening or intimidating, and unwanted behaviour towards another person or group of people that is not based on a prohibited ground. Action taken to stop harassment and discrimination includes a wide range of disciplinary measures, up to and including dismissal or expulsion. For confidential advice and information, students, faculty, and staff should contact:

Harassment and Discrimination Prevention Office Room 215 Dr. William Riddell Centre Tel: 306-585-5400 or any university administrative officer (deans, directors, vice-presidents and president). University administrators who receive complaints of harassment will inform the Harassment and Discrimination Prevention Office of the situation.

Health and Medical

Health and Accident Insurance

Student Medical, Hospital and Prescription Drug Benefits.
Students from outside Canada who are lawfully admitted to Canada and establish residence in Saskatchewan before the first day of the third month following their arrival in Canada are eligible for benefits from the date they establish residence for the duration of their Canadian Immigration Student Authorization. Students must register with the Saskatchewan Hospital Services Plan to obtain such coverage. The benefit period may be extended by presenting a renewed authorization to SHSP.

Health coverage benefits may be changed in the future. For current information, contact Saskatchewan Hospital Services Plan, telephone 306-787-3254.

Temporary Coverage.
Students who have not established their eligibility under the Hospitalization and Medical Care Acts should, through the University, arrange for insurance coverage to be effective throughout the waiting period (3 months). Applications for private health coverage are available from International Student Success Office, Room 109, College West, Tel: 306-585-5082.

This plan does not provide for payment for hospital or medical care (a) where a third party is responsible for such payments, (b) for any period after the expiration of three months, (c) or for any person eligible for coverage under the Saskatchewan Hospitalization Act or Medical Care Act even if the student has failed to obtain such coverage.

Student Accident Benefit Plan.
This is a plan whereby certain expenses that arise out of accidents and injuries sustained while participating in authorized University and related activities are paid by the University. It is intended as a supplement to the Saskatchewan Medical Care Insurance Act and not as an alternative to it. Copies of the regulations under which such payments may be made are available from Financial Services, the Health Clinic, and the Faculty of Kinesiology and Health Studies. (Note: This plan does not provide medical and hospital coverage during any waiting period where such coverage would otherwise be provided under MCIC or SHSP.) Student Accident Benefit Plan.

Student Health and Dental Plan.
The Students' Union began offering its members affordable health and dental coverage in 2003-2004. Undergraduate students enrolled in 9 or more on campus credit hours or graduate students enrolled in 6 or more on campus credit hours as of the last day to receive a full refund in Fall term part of term 1 courses are assessed a fee that covers the cost of the program, which provides them with health and dental coverage for 12 months (September to August). Students already covered through another plan may opt out of the URSU health and dental plan, either in person or on-line. Those members who are not automatically assessed the fee but wish to have coverage are able to opt in to the plan at the same price. URSU members are also able to apply for coverage for their partners, spouses, and dependents. For more information consult the University Student Union website.

ID Cards

Students who wish to use the facilities of the library and the Fitness and Lifestyle Centre need a university photo identification card. Also, students may be required to produce photo ID cards for examination purposes.

ID photos are valid while students are enrolled in courses at the University of Regina. Check the Registrar's Office website for hours of operation and more information. Photo ID cards are produced through the Registrar's Office, AD-HUM 210 One piece of photo id is required such as a valid driver's license with photo OR a passport. There is a $10.00 replacement charge for lost, stolen or damaged cards

Information Services

The University provides a variety of computing facilities, which are connected through a high-speed data network. The following services are provided by Information Services free of charge for use by students:

  • High speed Internet access on campus
  • Email accounts
  • Web page hosting
  • Novell based file storage
  • Timeshared access to a Unix login account

Computing laboratory facilities are available through individual faculties, which house state-of-the-art equipment in support of program, teaching and research needs. The labs provide a rich working environment complete with high speed internet access, and Microsoft Office Professional software. Laser printing is also available for a nominal charge. Students are responsible for reading the University policies regarding Campus Computing, Network and Other Information Resource Facilities.

UR International

FGSR should be contacted regarding letters for extension of study permits, letters to have family members visit or letters addressing matters of student status.

UR International develops and provides services designed to promote and project a positive learning environment for students. UR International’s primary services are to provide orientation and settlement services for new students. UR International also provides services related to health, socio-personal interactions, intercultural communication skills, and to help you improve your organizational skills. UR International’s services will assist you in learning what you need to know to transition smoothly into your new life in Regina and at the U of R.

UR International also administers exchange programs such as the International Student Exchange Program. Students wishing to pursue courses for credit towards their degree program, under the exchange policy, should apply through UR International.
UR International also provides assistance to students on student visas or authorizations and visitors to the campus from outside of Canada.

Immigration Status

It is important to maintain your immigration status. UR International assists students with immigration matters such as:

  • Entrance VISA
  • Study Permit
  • Off-Campus Work Permit
  • Co-op / Internship Work Permit
  • Post Graduation Work Permit

Work Permits

International Students who attend a Canadian University on a valid study permit may be eligible to apply for a permit to work off-campus, after they have completed six months of full-time study. Students must have a valid study permit, be in good academic standing and be registered in full-time studies for the duration of the work permit. For more information and instructions on how to apply for the off-campus work permit, please visit UR International’s Work Off Campus page and Citizenship and Immigration Canada

Global Learning Centre

Also part of UR International is the Global Learning Centre (GLC), which is located in College West 115. It is a common learning place for students to help them succeed academically and integrate socially. GLC offers tailored student programming and workshops in order to help students:

  • Understand Canada’s academic system
  • Improve academic English language skills
  • Practice conversation and communication skills
  • Share language and cultural experiences

Please visit Global Learning Centre for updated schedules and workshop information.

Health

UR International assists students in applying for the Saskatchewan Health Card.

Other Services

UR International also provides assistance with information in regard to:

  • Banking
  • Driving in Saskatchewan
  • Medical Clinics
  • Obtaining your Social Insurance Number

UR International also offers:

  • Assistance in finding accommodation
  • Airport pick-up
  • Workshops on Cross Cultural Issues
  • Study and Work Abroad Programs
  • Pre-departure and post-return briefings for those seeking placement abroad

If international students wish to be met at point of arrival on their first visit to Regina, need assistance in finding accommodation, or require further information, they should contact UR International.

UR International also provides students with the UR Survival Guide, a must-have student handbook that offers tips for studying and living in Regina.

UR International can be contacted directly at:

College West Room 109
University of Regina
3737 Wascana Parkway
Regina, SK S4S 0A2
Tel: 306-585-5082
E-mail: international@uregina.ca
24 hour emergency phone number: 1-855-874-1700

Libraries

Information on Library services and operations may be found in handbooks prepared for faculty and students and available at the Dr. John Archer Library. The Dr. John Archer Library houses the University of Regina's entire collections of books, journals, government documents and microforms, comprising 832,000 monographs, pamphlets and periodicals, 585,000 government publication and 913,000 other items in microform. The Dr. John Archer Library provides seating for 760 readers and there are 170 computer workstations with printing access and full office productivity software for student use on its main floor.

The University Archives and Special Collections is located in the Dr. John Archer Library. The Archives collects records originating from or relating to the University, its faculty, staff, and students, from the inception of Regina College in 1911 to the present day. In addition, the Archives collects private papers in the areas of visual arts, journalism, and Saskatchewan literature which support existing teaching programs. Special Collections contains published materials that are rare, valuable, or have particular cultural and historical importance. Canadian publications before 1900 and all other imprints before 1800 are included, as are books of bibliographic significance published after 1800.

New students should register at the circulation desk in the library; photo student identification cards are required in order to register. Library materials may also be borrowed by clients from the general public, through the Community Information Services program, upon payment of a nominal annual fee. Primary access to all the Library's collections, including the collections of the federated colleges, is through here.

Campion College Library has approximately 50,000 volumes and its collection is strongest in the areas of religious studies and theology, philosophy and English literature. Other areas of interest include Canadian history, medieval history, psychology and film studies.

The Luther College Library collection includes nearly 15,000 titles on a variety of subject areas: primarily Religious Studies (including substantial information about Martin Luther and the Lutheran Church), History, English, Geography, Sociology, Biology, Philosophy, Psychology and Art History.

The First Nations University of Canada Library holds about 55,000 volumes including the University's Eeniwuk Collection of some 5,000 titles supporting research in Native Studies. The Library provides a specialized collection that focuses on the Indigenous Peoples of the North, South and Central America, of Indian, Inuit, and Metis ancestry. Overall, the collection has strengths in the areas of Native Studies, Communications, Business and Administration, Education, Fine Arts, Science, Health, and Alcohol and Substance Abuse. 

Orientation
The Faculty of Graduate Studies and Research's introductory newsletter is emailed to all newly admitted students. The Graduate Students' Association in partnership with the Faculty of Graduate Studies and Research organizes an orientation for graduate students in the fall and winter term and provides them with valuable information on university life, academic expectations, teaching development, intellectual property and other aspects of interest to graduate students. FGSR is planning on implementing an orientation course for all incoming graduate students.
Parking

All parking on campus is paid parking. Student parking permits can be obtained by visiting the Parking Services Office or online.

Parking Services Office
College West Room 108
University of Regina
Regina, SK S4S 0A2
Telephone: 306-585-5555; fax: 306-585-5501

Office hours are 7:45 to 4:15 p.m., Monday through Friday and closed Thursdays from 2:00 - 3:30p.m.  When the office is closed, messages may be left by telephone.

The information in this section is subject to change without notice.

Physical Activity and Recreation

Students, faculty, staff, and alumni at all levels of proficiency have opportunities to participate in organized sports and recreational activities. The University's physical activity facilities include a fitness centre, gyms, swimming pool, aerobic/dance studio, tennis courts, beach volleyball courts and outdoor playing fields. These facilities are available on a daily basis for interested people to engage in swimming and other informal recreational activities. Information about open recreational gym and swim times, etc., is available from:

Centre for Kinesiology, Health and Sport
Room 127
Telephone: 306-585-4366

Dr. Paul Schwann and Physiotherapy Centres.
The Faculty of Kinesiology & Health Studies' Dr. Paul Schwann Applied Health and Research Centre provides a variety of services that include diverse workplace health programs, cardiac rehabilitation and risk reduction programming, musculoskeletal conditioning and rehabilitation programs, comprehensive health assessments, elite athlete testing, and health promotion programming, to a broad base of clients including those with specific health concerns, the general public, corporations and organizations in Regina and across the province, recreational and competitive athletes, and students, staff and faculty of the University.

The University of Regina Physiotherapy Centre provides primary physiotherapy, sports therapy, and acupuncture services and is partnered with the Dr. Paul Schwann Applied Health and Research Centre to provide conditioning therapy services to its clients. The Physiotherapy Centre also provides comprehensive services to the University of Regina athletes and University of Regina faculty and staff.


Community Programs and Services.
The Faculty of Kinesiology and Health Studies offers various recreation services. Other programs sponsored by the faculty include the Summer Sports School for children, spring league for basketball, and special fitness activities. The faculty also conducts a number of workshops and athletic sports camps of interest to students, teachers, and the general public.

Printing Services

Located on the main floor of the Administration/Humanities Building, Printing Services is a full service printing facility providing a broad range of services including:

  • black and white photocopying
  • full-colour photocopying and printing
  • resume, report and thesis desktop publishing
  • scanning
  • custom t-shirts, mouse pads, aprons, etc.
  • poster and large format printing
  • artwork, document and logo layout and design
  • book binding and finishing
  • faxing services

Printing Services hours of operation are 8:15am to 4:30pm Monday to Friday.

Transcripts
There are two types of transcripts available to students. Unofficial and official. Please contact the UofR Registrar's Office (transcripts) for further information.
Workers' Compensation

The Workers' Compensation Board has signed a memorandum with Saskatchewan Learning and has passed a policy under authority of The Workers' Compensation Act, 1979. Students who participate in an unpaid work-based learning program such as a practicum or internship are eligible for workers' compensation. Workers' compensation is a collective liability no-fault protection plan for workers injured or killed by a chance event. Benefits (including long-term benefits) may include some compensation for medical expenses, lost future wages, permanent functional impairment and death.

Students participating in an unpaid work-based learning assignment need to fill out the Worker's Compensation Agreement Form.