What is Malware?
Malware is a term used to describe malicious software that is intended to control your computer for a multitude of purposes; none of them good. It includes viruses, worms, Trojans, rootkits, spyware
Prevent Malware by thinking before clicking:
- On websites: If you are unsure, open another tab and research the software you are being asked to install
- In email: Unless you completely trust the source, do not click on a link. If undecided, hover the mouse over the link and the destination address will be displayed at the bottom of the window. Verify that it will take you where you expect.
- In pop-up windows: Some pop-ups will try to persuade you to install software or perform a free “system scan”. Often, they will use scare tactics to encourage you to use whatever they offer. Close the pop-up without clicking on anything inside, including the X in the corner. Use the Windows Task Manager accessed by pressing Ctrl-Alt-Del or right-clicking the Task Bar.
- In software installers: Some software installers will attempt to install malware with the intended product. Pay close attention to what you are clicking and, if unsure, cancel the install.
Signs you may have
- Anti-virus software, such as Sophos, provides a
notifcation or warning - Anti-malware software, such as Malwarebytes, providing
a notification or warning - Slow system performance
- Web browser takes you to sites you didn’t intend
- More than normal amount of pop-up ads
- The Home page of your web browser has been changed
- Toolbars appear that you didn’t install or request
- You lose
ability to access files to which you previously had access
What to do if you suspect malware:
- Turn off wireless;
- Unplug network cable; and
- Contact the IT Support Centre:
- FootPrints Ticket
Webform (For Faculty and Staff only) - Email: IT.Support@uregina.ca
- Phone: 306-585-4685
- In person at ED137 or Archer Library
- FootPrints Ticket