IT Support System Alerts

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All systems are currently operating normally.

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In the event of an outage, updates will be posted on this page.

To report an outage, or for further assistance, please contact the IT Support Centre.

*** Banner and UR Self-Service unavailable this evening, Wednesday, April 18th, from 9:00 pm to 10:00 pm ***

Please be advised that a planned outage for Banner and UR Self-Service will occur tonight, Wednesday, April 18, 2018, starting at 9:00 pm. It is expected services will be unavailable for approximately one hour, until 10:00 pm.

UR Self-Service and Banner, as well as several related applications, will be unavailable during this time while Information Services applies upgrades to the Banner application software.

* What is affected? *
No BANNER services will be available for the duration of the outage
No UR SELF-SERVICE functionality will be available for the duration of the outage

This means:
- No ability for students to view current registration, class times and locations or final exam times and locations
- No ability for students to add, drop or search for classes
- No ability to submit on-line applications
- No ability to update personal information
- No ability to make online payments

In addition, applications linked to Banner will have limited or no functionality:

- CASPUR Reporting

- Banner Workflow
- FAST Financial and HR Reporting
- CLASS
- Timetable DCU/Scheduling
- UR Docs
- SAMS Scholarship Application
- Conference Services
- First Year Student Orientation
- Parking
- StarRes
- Locksmith
- Bookstore Web BookList
- DOME Web Mark Entry
- TouchNet
- Online Admissions

- Online Giving
- Footprints

Security Advisories

For Information Security updates, threats, and news go to Information Security Advisories.