IT Support System Alerts

In the event of an outage, updates will be posted on this page.

To report an outage, or for further assistance, please contact the IT Support Centre.

*** Banner and related applications will be unavailable August 10, 2018 ***

The Banner system upgrade to version 9 is scheduled for implementation on Friday, August 10, 2018. Please note that Banner will be unavailable all day August 10th beginning at 7:00am to allow for the upgrade to be completed. In addition, all systems that connect to Banner data will be unavailable. This includes:
- UR Self-Service and all functions within
- CASPUR Reports
- Banner Workflow
- URDocs/Content7
- FAST Finance Reporting, HR Reporting and Accounts Receivable
- DOME Web Mark Entry
- Timetable DCU/Scheduling
- Bookstore Web BookList
- SAMS Undergraduate Awards and Scholarship Applications
- GAP Graduate Awards and Scholarship Applications
- Conference Services
- First Year Student Orientation
- Parking system
- StarRez Residence system
- Locksmith system
- TouchNet online payments
- Online Admissions
- Online Giving
- Footprints and Time Off online calendars
- BossCops system
- Cognos Reporting
Banner is expected to be back online by Monday morning, August 13, 2018. The links to Banner on the U of R website will be updated to direct you to the new version. If you have any bookmarks or desktop shortcuts to Banner, you will need to update them.