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IT Support System Alerts

Scheduled AppsAnywhere Maintenance: Wednesday, August 10, 5:30 AM to 7:00 AM

A maintenance window for the AppsAnywhere system, which is used for software distribution on University of Regina Public Lab computers and Smart Classrooms, is scheduled for Wednesday, August 10th, 5:30 AM to 7:00 AM.

  • The system may be unavailable during this window.

Scheduled Banner Servers Maintenance, Wed., Aug. 10th, 9PM to 10:30PM

Planned maintenance for the Banner servers (ACE2 and ACE1) will occur on the evening of Wednesday, August 10, 2022 from 9:00 PM to 10:30 PM

1) Banner Reporting Server (ACE2)
** What is affected?
- Banner TEST, QPRD, and TEMP will be unavailable.
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports (QPRD)
* Banner Workflow (TEST)
* URDocs/Content7 (TEST)
* Cognos Reporting
2) Banner Production Server (ACE1)
** What is affected?
- Banner, UR Self-Service, and related applications as outlined below.
- No Banner/Oracle services available during the designated maintenance period.
What is meant by "No Banner/Oracle services"?
- No BANNER services will be available for the duration of the outage.
- No UR SELF-SERVICE functionality will be available for the duration of the outage.
This means:
* No ability for students to view current registration, class times, and locations or final exam times and locations.
* No ability for students to add, drop or search for classes.
* No ability to submit on-line applications.
* No ability to update personal information.
* No ability to make online payments.
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports
* Banner Workflow
* URDocs/Content7
* FAST Finance Reporting, HR Reporting and Accounts Receivable
* DOME Web Mark Entry
* Timetable DCU/Scheduling
* Degree Audit Advising
* Online Admissions
* TouchNet online payments
* Bookstore Web BookList
* SAMS Undergraduate Student Awards Management System Scholarship Applications
* GAP Graduate Awards Portal Scholarship Applications
* EMS Conference Services Event Management System (no connection for Banner uploads)
* First Year Student Orientation
* AIMS Parking System
* StarRez Residence system (no connection for Banner uploads)
* Locksmith system
* Footprints and online Time Off calendars
* Resolver (no connection for Banner uploads)
* Cognos Reporting

Qualtrics License Renewal & New Features: Effective August 12, 2022

The University has recently renewed licensing for the Qualtrics online survey tool (Qualtrics CoreXM Advanced).

Windows 11 Support Status

Windows 11 operating system, which was released by Microsoft on October 5, 2021, is not yet supported for use with University of Regina systems and applications.

  • At this time, upgrading University-owned computers to Windows 11, or upgrading personal systems that are used to access University resources, is not recommended or supported.
  • We have not yet tested the functionality of all University applications with Windows 11.

To ensure a reliable and secure computing environment for the University community, policy OPS-080-015  "Supported Hardware, Software and Related Products" lists hardware and software known to work and officially supported by Information Services.

  • Information Services will be testing supported software on Windows 11 to ensure performance. When this testing has been completed, a notice will be sent to the campus announcing formal support of Windows 11.

For Information Security Advisories, see

For assistance, please contact the IT Support Centre at 306-585-4685 or email

Faculty and Staff can also submit a FootPrints Ticket.

Also, see System Alerts in UR Source for Faculty and Staff.