IT Support System Alerts


All systems are currently operating normally.


In the event of an outage, updates will be posted on this page.

To report an outage, or for further assistance, please contact the IT Support Centre.

*** Banner and UR Self-Service unavailable this evening, Wednesday, April 18th, from 9:00 pm to 10:00 pm ***

Please be advised that a planned outage for Banner and UR Self-Service will occur tonight, Wednesday, April 18, 2018, starting at 9:00 pm. It is expected services will be unavailable for approximately one hour, until 10:00 pm.

UR Self-Service and Banner, as well as several related applications, will be unavailable during this time while Information Services applies upgrades to the Banner application software.

* What is affected? *
No BANNER services will be available for the duration of the outage
No UR SELF-SERVICE functionality will be available for the duration of the outage
This means:
- No ability for students to view current registration, class times and locations or final exam times and locations
- No ability for students to add, drop or search for classes
- No ability to submit on-line applications
- No ability to update personal information
- No ability to make online payments

In addition, applications linked to Banner will have limited or no functionality:
- CASPUR Reporting
- Banner Workflow
- FAST Financial and HR Reporting
- Timetable DCU/Scheduling
- UR Docs
- SAMS Scholarship Application
- Conference Services
- First Year Student Orientation
- Parking
- StarRes
- Locksmith
- Bookstore Web BookList
- DOME Web Mark Entry
- TouchNet
- Online Admissions
- Online Giving
- Footprints

Security Advisories

For Information Security updates, threats, and news go to Information Security Advisories.