IT Support System Alerts

Banner Servers Upgrade | Thurs., Mar. 23rd, 9:00 PM to 10:00 PM

1) Banner Reporting Server (ACE2)
** What is affected?
- Banner TEST, QPRD, and TEMP will be unavailable.
 
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports (QPRD)
* Banner Workflow (TEST)
* URDocs/Content7 (TEST)
* Cognos Reporting
* SAM/GAPS (TEST)
 
2) Banner Production Server (ACE1)
** What is affected?
- Banner, UR Self-Service, and related applications as outlined below.
- No Banner/Oracle services available during the designated maintenance period.
 
What is meant by "No Banner/Oracle services"?
- No BANNER services will be available for the duration of the outage.
- No UR SELF-SERVICE functionality will be available for the duration of the outage.
 
This means:
* No ability for students to view current registration, class times, and locations or final exam times and locations.
* No ability for students to add, drop or search for classes.
* No ability to submit on-line applications.
* No ability to update personal information.
* No ability to make online payments.
 
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports
* Banner Workflow
* URDocs/Content7
* FAST Finance Reporting, HR Reporting and Accounts Receivable
* DOME Web Mark Entry
* Timetable DCU/Scheduling
* Degree Audit Advising
* Online Admissions
* TouchNet online payments
* Bookstore Web BookList
* SAMS Undergraduate Student Awards Management System Scholarship Applications
* GAP Graduate Awards Portal Scholarship Applications
* EMS Conference Services Event Management System (no connection for Banner uploads)
* First Year Student Orientation
* AIMS Parking System
* StarRez Residence system (no connection for Banner uploads)
* Locksmith system
* Footprints and online Time Off calendars
* Resolver (no connection for Banner uploads)
* Cognos Reporting

December 7, 2022: macOS 13 Ventura Support Status - Update on Compatibility

Information Services has completed testing University of Regina software applications with macOS 13 Ventura.

We previously advised against upgrading Macintosh systems to the new macOS but can now confirm that the latest release of Ventura, version 13, does work with commonly used U of R software. Testing confirms the functionality of Sophos anti-virus, iPrint/PaperCut, Filr, macFUSE, Kanaka, FortiClent VPN, TeamViewer QS, MS Office 2019, GroupWise configuration for Mail and Zoom.
Notes:

- To install a printer on macOS 13 Ventura, the iPrint client will need to be reinstalled from print.uregina.ca/print (requires VPN if off-campus) - the iPrint client install, "Download iPrint Client," is on the left side of the iPrint Portal web page.

- If you use the Filr desktop client then after updating to Ventura ensure you update to the latest version. See, https://www.uregina.ca/is/common/ur/FILR Desktop Application for Mac Guide.

 - If you get a Zoom 'error 10004' after upgrading, Zoom is likely not updating properly. See, https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004 for a fix to ensure you get auto-updates for security issues, etc.

For Information Security Advisories, see https://www.uregina.ca/is/security/advisories/index.html

For assistance, please contact the IT Support Centre at 306-585-4685 or email IT.Support@uregina.ca.

Faculty and Staff can also submit a FootPrints Ticket.

Report Phishing at Report.Phishing@uregina.ca

Also, see System Alerts in UR Source for Faculty and Staff.