System Alerts
Outages and Planned Maintenance
Scheduled Maintenance - Banner servers - Tuesday, September 19th, 2023
System Announcements
The wireless certificate used to secure wireless logins to the eduroam network will be renewed for 1-year on,
- Wednesday, August 9th at 7:00 AM.
- The first time you connect to eduroam wireless on campus after the certificate change, you may be prompted to accept a new wireless certificate for wireless.uregina.ca signed by the GoDaddy certificate authority.
Behaviour for common operating systems is as follows
- Windows 10: Prompts, click Connect, no password required.
- macOS: Prompts to accept new certificate, shows as valid, requires local macOS account password. Apple iOS: Prompts for new certificate, click Accept, no PIN/Password required.
Note: May only prompt if you go into wireless settings and try to connect, otherwise fails once and moves on the next known network if available. - Android: No prompt unless you have previously used the CAT (Configuration Assistance Tool) for eduroam. Behaviour for Android devices may vary by software version - in most cases there will be no prompt.
To connect a new device, or reset the configuration for eduroam on a device, users can use the Configuration Assistance Tool available at cat.eduroam.org.
- Click on the 'Download your eduroam installer' button, then select University of Regina from the list, your device's operating system will be automatically detected, to download the appropriate configuration tool.
Important Note: The configuration tool will populate @uregina.ca in the username field, this is required. All usernames must be in the format username AT uregina.ca (not first.last AT uregina.ca)
For more wireless information see, Wireless
- At this time, upgrading University-owned computers to Windows 11, or upgrading personal systems that are used to access University resources, is not recommended or supported.
- We have not yet tested the functionality of all University applications with Windows 11.
- Information Services will be testing supported software on Windows 11 to ensure performance. When this testing has been completed, a notice will be sent to the campus announcing formal support of Windows 11.
IT Support
Phone: 306-585-4685
Toll-free in Canada: 1-844-585-4685
Email: IT.Support@uregina.ca
Phone-In Hours
Monday - Thursday: 7:30 AM - 10 PM
Friday: 7:30 AM - 9:45 PM
Saturday & Sunday: 9 AM - 9:45 PM
IT Support Centre
Education Building 137
In-Person Hours
Monday - Friday: 7:30 AM - 4:30 PM
Dr. John Archer Library
Help Desk
In-Person Hours
Monday - Friday: 8:30 AM - 9:45 PM
Saturday & Sunday: 9 AM - 9:45 PM