System Alerts

1) Banner Reporting Server (ACE2)

** What is affected?

• Banner TEST, QPRD, and TEMP will be unavailable.

In addition, applications linked to Banner may have limited or no functionality:

• CASPUR Reports (QPRD)
• Banner Workflow (TEST)
• URDocs/Content7 (TEST)
• Cognos Reporting
• SAM/GAPS (TEST) 

2) Banner Production Server (ACE1)

** What is affected?

• Banner, UR Self-Service, and related applications as outlined below.
• No Banner/Oracle services available during the designated maintenance period.

What is meant by "No Banner/Oracle services"?

• No BANNER services will be available for the duration of the outage.
• No UR SELF-SERVICE functionality will be available for the duration of the outage.

This means:
* No ability for students to view current registration, class times, and locations or final exam times and locations.
* No ability for students to add, drop or search for classes.
* No ability to update personal information.
* No ability to make online payments.
In addition, applications linked to Banner may have limited or no functionality:
* CASPUR Reports
* Banner Workflow
* URDocs/Content7
* FAST Finance Reporting, HR Reporting and Accounts Receivable
* DOME Web Mark Entry
* Timetable DCU/Scheduling
* Degree Audit Advising
* Online Admissions
* TouchNet online payments
* Bookstore Web BookList
* SAMS Undergraduate Student Awards Management System Scholarship Applications
* GAP Graduate Awards Portal Scholarship Applications
* EMS Conference Services Event Management System (no connection for Banneruploads)
* First Year Student Orientation
* AIMS Parking System
* StarRez Residence system (no connection for Banner uploads)
* Locksmith system
* Footprints and online Time Off calendars
* Resolver (no connection for Banner uploads)
* Cognos Reporting

A notice on Ubuntu versions.
We use Ubuntu 24.04 LTS (Long Term Support) OS across most of the Linux CS systems.

• A new LTS version will be releasing on April 23, 2026, code named Resolute Raccoon.
• Every 2 years Ubuntu releases a LTS release, and they are good for 5 years to receive updates and security patches.
• Ubuntu 22.04 LTS (released in April 2022) will be expiring next year.
• Please ensure you are moving off of or have a plan to move off of Ubuntu 22.04 before April next year.

This is an example command you can use to check what Ubuntu release you are currently using from the terminal:

cat /etc/*release*
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=22.04
DISTRIB_CODENAME=jammy
DISTRIB_DESCRIPTION="Ubuntu 22.04.5 LTS"
PRETTY_NAME="Ubuntu 22.04.5 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04.5 LTS (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

This system is using Ubuntu 22.04 LTS and should be upgraded to 24.04 or newer before April 2027.

** MAINTENANCE ** End of Semester CS System Maintenance, April 27 to April 29 2026

On April 27, 2026, and April 28, 2026, Information Services will be updating the underlying Proxmox VE host machines. On April 29, 2026, there will be an update to the CS VM systems. 

• The updates may possibly take a system down for a few minutes, due to a reboot, then it will be accessible again.
• This will affect all CS systems and services.
• If you need to connect during the maintenance period and are not able to on the first try, please try and connect 30 minutes later.
• The system may also tell you when it will be available again to try and login.
• As per other maintenance periods, systems will be affected beginning at 8AM and everything will be running normally by 4PM (if not sooner).

Systems Affected
On April 27, 2026, and April 28, 2026 (beginning at 8 AM)
Upgrading the Proxmox Hosts (Physical Systems):

This is upgrading the CS hardware systems.
Typically, this should NOT cause any downtime to any CS services (you may notice and experience some sluggishness).

• If you have problems accessing a system, please contact Service Desk with the issue, indicating this is associated with Computer Science system.

On April 29, 2026 (beginning at 8 AM)
Updating All CS Systems, everything will be affected, including (but not limited to):

• titan.cs.uregina.ca (off campus SSH access)
• services.cs.uregina.ca (CS Services portal)
• webdev.cs.uregina (PHP web development system)
• labs.cs.uregina.ca (CS Lab website)
• wrp.cs.uregina.ca (Web-reverse-proxy system that provides access to all the locally hosted CS websites, e.g. home directories public_html sites, CS Services, lab websites)

• If you are already logged into a system, a force close of your connection will be implemented.
• You may also notice a blip where there is connectivity issue while a system is rebooting.

Information Services will try to minimize the downtime for the systems as much as possible however, some systems may be down longer than others. Typically, any system that has user home directories, that allow staff and students to login, will be offline a little longer while other ancillary systems are updated first.

If you run into issues with the systems after the updates, please contact the IS Service Desk with a description of the problem and indicating that this is a Computer Science system.

Cisco Duo Security is replacing its certificate authority (CA) bundle used for secure communications with Duo services. Older software and mobile app versions will stop working properly after March 31, 2026. (help.duo.com)

This update affects:

• Duo Mobile app on phones and tablets

Check your version: Open the Duo app on your phone, tap the menu (three lines), and look at the bottom of the screen. If the number starts with 4.85 or higher, you are already on a compatible version of the application.

What You Need to Do:

1. Update Duo Mobile App to keep using Duo Push and other mobile authentication methods:
   • Open the App Store (iOS) or Google Play (Android).
   • Search for Duo Mobile.
2. Tap Update (if available) to version 4.85.0 or later

Make sure your device meets the supported OS versions:

• iOS: 16.0 or later
• Android: 11 or later

Devices that cannot run a supported OS or update Duo Mobile should switch to an alternate authentication method (like SMS codes or hardware/WebAuthn security keys) before March 31, 2026.

For detailed minimum versions and instructions for these components, see Duo’s official guidance: https://help.duo.com/s/article/945

The Office of Research Services is pleased to announce the upcoming launch of two new ethics modules—

Ethics Amendments and Ethics Renewals—in the Converis Research Information System.
 
To prepare for this release, the Converis system will be taken offline on Monday, December 8, 2025, from 3:00 PM to 4:30 PM (approximately 1.5 hours).
 
Beginning December 9, 2025, the new Research Ethics Amendments and Renewals modules will be available in Converis. This will be a soft launch period until January 1, 2026, during which researchers may submit amendments and renewals using either the current PDF forms or the new Converis modules.
 
Effective January 1, 2026, all Ethics Amendments and Renewals must be submitted through Converis, as PDF submissions will no longer be accepted.
 
If you have any questions, please contact: Research.Ethics@uregina.ca

Information Services is transitioning all UR Courses My Media videos, audio recordings, and Mediaspace content from Kaltura to Zoom’s integrated video management platform. This change will make it easier to access, manage, and store your meeting recordings and instructional videos by keeping everything in one place within Zoom.

We are developing tools to support this migration and preparing a data retention plan to ensure media is managed efficiently going forward. Moving to Zoom will also reduce storage and administrative costs.

The migration is expected to be completed before the Spring/Summer 2026 term, ahead of our Kaltura contract ending on July 31.

Updates with further details will be provided as the project progresses.

To ensure the security of the U of R network, all devices running Windows 10 operating system must be upgraded to Windows 11 by October 14, 2025.

As of that date, Microsoft will no longer support Windows 10 and security updates will no longer be provided.

 

Users with Managed computer systems (i.e., you sign in to your system with username@uregina.ca) now have the option to upgrade their system to Windows 11 at a convenient time.

Non-Managed systems also require the upgrade if you have not already done so.

 

How do I know if I need to upgrade to Windows 11?

1. Check Location of Taskbar

1. • If you have Windows 10, the taskbar icons are usually on the left side at the bottom of the screen.

1. • If you have Windows 11, the taskbar icons are usually centred in the middle at the bottom of the screen.

2. Check what your Barcode sticker begins with

1. • EV21, EV22, EV23, most A0, and BB (with old barcode EV18 or older) have Windows 10 and need to be updated.

1. • EV20 are currently being replaced with new EV25 systems that will come with Windows 11.

1. • EV24, EV25, BB (with old barcode EV19 or EV20) already have Windows 11.

3. Check your system information

1. • Right-Click the Start Window icon, and click “System”

1. • View current Windows version under ‘windows specifications’

 

How long will the upgrade take?

• The total estimated time is about 1 to 2 hours, including about 15 minutes to download the update and 60 to 90 minutes to install.
• You can continue to use the system while it downloads the upgrade, but not while it installs.
• NOTE: You can start the upgrade at the end of the day, wait for the download to complete and agree to the first reboot, then leave it to finish on its’ own overnight.

 

I’m ready! How do I start the upgrade?

1. Click Start (window icon at lower left) > Settings > Update & Security > Windows Update.
2. Under ‘Windows 11’ click ‘Download and install’
3. Windows will check if your system is compatible with the upgrade.
   • NOTE: Some older systems will not run Windows 11 and may need to be replaced with a newer system.
   • Information Services has a limited number of salvage systems available for purchase by departments for $125.
4. Agree to the prompt and click Next to begin the download.
5. The upgrade window will show a progress bar, and it will take about 15 minutes to download (or longer if not on campus).
6. You can continue to use the system during this time.
7. It will then prompt you to reboot, with a 30-minute countdown warning.
8. When ready, save your work, close all programs, and agree to the reboot.
9. It will take approximately 60 to 90 minutes, and the system will reboot several times during the process.

 

What happens after the upgrade is completed?

• The system will reboot and start up with Windows 11
• It may ask a few questions
  • Decline any offers to try M365 or purchase OneDrive, as you are already licensed as an employee.
  • If asked to agree to sending diagnostic data to Microsoft, choose to send “Only Required Data”
• Sign in to the system as usual.

 

What is the deadline to complete the upgrade?

• Users are encouraged to run the upgrade by September 29, 2025, at a convenient time.
• Starting October 1, users with managed systems will be reminded daily via a popup message to complete the upgrade.
• As of October 14, Windows 10 will no longer be supported, and service will be charged at the unsupported labour rate.

 

The wireless certificate used to secure wireless logins to the eduroam network will be renewed for 1-year on Wednesday, August 6, 2025, at 7:00 AM.

The first time you connect to eduroam wireless on campus after the certificate change, you may be prompted to accept a new wireless certificate for wireless.uregina.casigned by the GoDaddy certificate authority.

Behaviour for common operating systems is as follows:

* Windows 10/11: Prompts, click Connect, no password required.
* macOS: Prompts to accept new certificate, shows as valid, requires local macOS account password.
* Apple iOS: Prompts for new certificate, click Accept, no PIN/Password required. Note: May only prompt if you go into wireless settings and try to connect, otherwise fails once and moves on the next known network if available.
* Android: No prompt unless you have previously used the CAT (Configuration Assistance Tool) for eduroam. Behaviour for Android devices may vary by
 software version - in most cases there will be no prompt.

To connect a new device, or reset the configuration for eduroam on a device, users can use the Configuration Assistance Tool available at cat.eduroam.org.

1. Click on the 'Download your eduroam installer' button
2. Select University of Regina from the list
3. Your device's operating system will be automatically detected to download the appropriate configuration tool.

Important Note: The configuration tool will populate @uregina.ca in the username field. This is required. All usernames must be in the format username AT uregina.ca (not first.last AT uregina.ca)

For more wireless information see https://www.uregina.ca/is/wireless.html

Please contact the IS Service Desk if you have any questions or require assistance:
Phone: 306-585-4685
Email: service.desk@uregina.caTechnical Support Webform: https://ursource.uregina.ca/is/forms/ticket.htmlIn person: ED137 or Archer Library main floor