Notice: Information and plans for upcoming academic terms. Learn more.

Ambassador Training & Certificates

To ensure you get the most out of your Ambassador experience, a variety of Ambassador training opportunities are provided. 

Junior Ambassador Mandatory Training:

New Ambassadors

  • Ambassador 1011

Returning Ambassadors:

  • Ambassador 200
    • Can be completed online HERE.

Senior Ambassador Mandatory Training:

New Ambassadors

  • Ambassadors 101
  • Tour Training Part 1
  • Tour Training Part 2 (Must pass and be notified)

Returning Ambassadors:

  • Ambassador 200
    • Can be completed online HERE.
  • Tour Training Part 2 (Must pass and be notified)

Ambassador Certificates

Certificates will be presented to Ambassadors (in April of each year) who attend all required training for their Ambassador level, attend one optional session, volunteer three times per academic year and complete the necessary hours.

Junior Ambassador Certificate Requirements Senior Ambassador Certificate Requirements
Ambassador 101 / Ambassador 200 Ambassador 101 / Ambassador 200
1 Optional Training Session Tour Training Part 1 & 2
10 hours of volunteering Customer Service Training
Attend at least one Senior Ambassador Meeting
1 Optional Training
20 hours of volunteering

For certificates, Ambassadors will have from the March of one year to the March of the next year to complete and hand in the completed certificate. If you happend to finish your certificate requirements before the end of March and want your certificate earlier you may do so. Once you have completed your certificate, you may hand it in to the Student Success Centre (RC 230) early as well.

Optional Training for All Ambassadors

  • Assertiveness Training3
  • Stress Management Training
  • Bystander Training
  • Networking Etiquette
  • Customer Service Training (optional for Junior Ambassadors)
  • Presentation Skills
  • Archer Library Tour
  • and more!!

To register for a training session, please click the link below.  Training is offered multiple times per semester so please find a time that works for your schedule.

See Ambassador training dates on the UR Guarantee website.

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