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  1. U of R Home
  2. Information Services
  3. Study and Work Off-Campus

Outlook is the new email platform for students as of May 3, 2024.

OneDrive is the new file storage and sharing platform (I:Drive and FILR no longer used) as of May 6, 2024.

Most University of Regina systems are browser-based and accessible from off-campus.

  • Please be mindful to limit your connection time to only required academic work because other students require access to these computers as well.
  • Also, Log off the campus computer instead of just closing your Remote Desktop connection when you are done.

Technical Requirements and Info

Technical Recommendations for Remote Learning and Device Information

Having either a desktop or laptop computer is recommended for online learning; a webcam, microphone and speakers or headset, and a stable internet connection.

  • It is your responsibility to ensure you have access to the necessary technology to complete assigned coursework and activities.

Connecting to a Zoom meeting

Any device with a built-in camera, microphone and speakers should be sufficient (e.g. laptop, tablet or phone). However, some participation features like raising your hand, voting, or chat, may be different on a mobile device compared to on a laptop.
  • If you share internet access with others, several users connected to different Zoom meetings, using the same internet connection, could impact connectivity.
Note: A smart phone or tablet may be sufficient for some academic activities. They are not a substitute for a full function desktop or laptop for University-level remote learning.
  • Using a smartphone for UR Courses is possible, but not recommended.
  • Most smartphones work well for Zoom as they have a camera, microphone, and speakers.
What if I am unable to access a computer? or What if I don't have a webcam?

What if I am unable to access a computer?

What if I don't have a webcam?

  • A smartphone can be used as they have built-in webcam, microphone and speaker for attending Zoom meetings. 
Minimum Computer Requirements and Recommended Computer System

Minimum requirements are a computer or laptop with a current web browser and basic software.

  • Microsoft Windows 10 is recommended.
  • Apple macOS High Sierra (version 10.13) is suggested or greater will also work, except for some specialized software. Big Sur macos 11 is still supported by Apple as of Aug 2023.
  • Other operating systems may work but are not supported.

Recommended Computer System

  • A newer Windows computer, preferably less than about 4 years old, including a monitor, mouse, and keyboard.
  • Windows 10.
  • Microsoft Office (M365) is free for Students
  • Backup device or service.
  • Security Software (Anti-virus/firewall).
  • Web Browsers: Firefox, Safari 8 or greater, Edge, Chrome.
  • Internet connection, preferably high-speed ADSL, Cable, or similar.
  • The following items may also be required or beneficial for some courses:
    • Optical Drive.
    • Colour Printer.
    • Scanner.
    • Speakers/Headphones.
    • Web Camera and Microphone.
    • Administrator rights.
Internet Bandwidth Recommendations, Connection Speed, and Test Internet Speed

For internet access, a typical home internet package is sufficient in most cases. Needs may depend on the course and whether it is primarily text-based online, more media-rich, or requires real-time communications within the class.

Basic Internet Bandwidth, Connection Speed Recommendations

Primarily text-based online courses:
  • Internet Download Speed: 1.5 Mbps
  • Internet Upload Speed: 1.0 Mbps
Media-rich online courses:
  • Internet Download Speed: 5.0 Mbps
  • Internet Upload Speed: 1.0 Mbps
Real-time communications within a course (e.g., Zoom):
  • Internet Download Speed: 5.0 Mbps
  • Internet Upload Speed: 1.0 Mbps

Note: If you are experienceing video issues, you may be able to continue a zoom meeting by turning of the video and using audio only.

Test Internet Speed Info

  1. Ensure you are connected to your home internet
  2. Open a browser window and go to Google.ca
  3. Search for 'Speed Test,'
  4. Click 'Run Speed test'
I have a poor Internet connection or the Power goes out during a lecture or exam

If your internet connection is not stable, you may have intermittent connection issues.

  • If you lose your internet connection or your power goes out during a lecture, reconnect as soon as possible.
  • If you lose your internet connection or you power goes out during an exam, any answers submitted on previous pages will be saved. You should be able to reconnect to the internet and the exam. If your screen freezes during an exam, refresh the browser page and it should allow you to continue. 

NOTE: Advise your instructor as quickly as possible if you have any technical difficulties during an exam or lecture, and also contact the IT Support Centre to record the issue date and time, and request assistance.

What if I need access to Microsoft Office or other specialized software?

Students in Engineering and Computer Science may be able to access required software through Remote Desktop Protocol (RDP). Your instructor will provide information, if special software access is required.

Proctortrack Exams and Online Exams

Computer and Technical Requirements for Taking a Proctored Online Exam
Computer with Windows operating system version 7, 8 or higher.
  • OR MacOS High Sierra 10.13 or higher.
  • OR Chromebook version 80 or higher.
Processor/Memory: PC – Dual Core 2.4 GHz CPU with minimum 8GM RAM.
  • OR Mac – Intel/AMD Processor with minimum 8 GB RAM.
Web browser: Mozilla Firefox v20.0 or higher.
  • OR Google Chrome v25.0 or higher.

Plug-ins: Javascript enabled and Third Party Cookies enabled.
Webcam with camera resolution 800x600 or better

Internet connection: Cable Modem (DSL or better) with:
  • minimum Download speed of 1.5 Mbps.
  • minimum Upload Speed of 1.0 Mbps.
What if my computer isn't suitable or I don't have access to one for taking a Proctortrack exam?
We are aware that some students do not have access to the appropriate computer equipment or quiet space to take an online Proctortrack exam. You have the option to book an exam room in the Accommodations Test centre (ATC).
  • To take advantage of this option, you need to email ATC.Testing@uregina.ca, requesting access to book an exam room for taking a Proctortrack exam.
  • Once access has been granted, you can login to the 'Accommodate' an online booking system and book a Proctortrack Exam Room.
How do I view the technical specifications of my computer system?

Windows

  • Click Windows icon in lower left corner, click 'Settings' gear icon, scroll down to the bottom and click "About" on the left side.

Mac OS

  • Click the Apple logo in top left corner, click 'About this Mac', then click 'More info...'
Practice an online UR Courses (non-proctored) Exam and Proctortrack Exam
  • It is highly recommended that you try out Proctortrack ahead of time, to get the software installed on your system and to practice taking an exam that uses Proctortrack.
  • Take the Central Onboarding Quiz, which will prompt you to install the software so you are set up for futures exams, and set up your Onboarding Profile with Proctortrack.
A Practice Exam (proctored & non-proctored) is available in UR Courses:
  1. Click the following link: https://urcourses.uregina.ca/course/view.php?id=16143
  2. If prompted, log in to UR Courses.
  3. Click 'Enrol Me' if this is the first time accessing the course.
  4. Click one of the practice exam drop downs, UR Courses Practice Exam (non-proctored), or Proctortrack Onboarding and Practice Exam and follow instructions in UR Courses.
  5. Click 'Practice Quiz/Exam' under the drop down menu you have chosen.
  6. Click 'Attempt Quiz Now' after reading through information on this page.
  7. A popup will tell you the time limit you have for the practice exam.
    • You will have the option to start or cancel at this point.
  8. Once you start the exam, a timer will begin to count down.
    • You can see the timer on the right-hand side of the page.
  9. When you have answered all the questions on your exam, if you have time left, you will have the option to go back and change answers or complete missed questions before submitting your exam.
How do I find and access my real Exams?

If your instructor is using UR Courses, and is setting up online quizzes or exams, you will access the exam in UR Courses on the exam date and time.

  1. Login to UR Courses a few minutes before your final exam is scheduled to begin.
  2. Click on your course name.
  3. Locate the exam link in the course. It is likely in one of the following places:
    1. at the top of the course homepage,
    2. in a separate topic section on the course homepage,
    3. in the 'Quizzes' link in the "Activities block" on the left or right side of the course,
    4. somewhere else, as indicated by your instructor.
What if I have questions or issues during an actual online Exam?

If your instructor has provided any special instructions regarding contacting them, please follow what they have advised.

If they have not provided any special instructions, you can send them a direct message within UR Courses:

  1. In UR Courses, click the messaging image File at the top right.
  2. Enter your Instructor's name in the Search box and click the Search icon.
  3. Click their name, and then click in the 'Write a message...' box at the bottom of the screen.
  4. Enter the message text and click the send arrow icon.

Note: If your screen freezes during an exam, you can refresh the browser window to rejoin the exam. Answers from previous pages will still be saved, but you may lose the information on the current question page.

If you have technical issues getting started, or during a UR Courses exam, contact the IT Support Centre.

Find out more about Proctortrack, Onboarding, Quicksheet, and Manual

If your instructor is using Proctortrack, you will need to take an 'Onboarding' quiz in that course.

Note: Onboarding is required in each course that is using Proctortrack.

  • Take the Central Onboarding Quiz, which will prompt you to install the software so you are set up for futures exams, and set up your Onboarding Profile with Proctortrack. See Practice Exams information above.

Learn about Proctortrack

How do I remove the Proctortrack software from my computer?

To remove Proctortrack from a Windows system

  1. Unistall the Proctortrack software
    1. Windows: Click the Start Window at bottom left corner
      1. Scroll to the 'P' section
      2. Right-Click 'Proctortrack' and click 'uninstall'
      3. In the "uninstall or change a program" window, scroll down the list and locate Proctortrack
        - There may be more than one to remove, if you have taken multiple Proctortrack exams
      4. Right-click the file and click "Uninstall" 
    2. MacOS: Open Finder
      1. Click and drag 'Proctortrack' to the Trash, or select the app and choose File >move to trash
      2. Open Trash and delete the Proctortrack folder from trash (right click & delete)
  2. Delete 'Proctortrack' folder from App Data
    1. Windows: Delete "Proctortrack" folder from user 'App Data' folder
      1. Open File Explorer - Open Local Disk (C:) - Open 'Users' folder
      2. Locate your user folder (the user you are logged into the computer with)
      3. Open the 'AppData' folder
      4. Locate and Delete the 'Proctortrack' folder
    2. MacOS: Delete "Proctortrack" folder from 'Application Support' folder
      1. Open Finder
      2. From the top menu select Go
      3. Hold the Option key
      4. Select Library from the menu list
      5. Open the folder 'Application Support'
      6. Select the folder called Proctortrack and move the Proctortrack folder to trash (only the Proctortrack folder and no other)
      7. Open Trash and delete the Proctortrack folder from trash (right click & delete)
  3. Clear Browser Cookies
    1. Open the browser you use for Proctortrack (ie: Chrome or Firefox)
    2. Open the Settings menu (gear icon at top right corner)
    3. Go to Privacy & Security – Clear browser data – Cookies & other site data – Clear Data

To remove Proctortrack installers/downloaded files

  1. Open the File Explorer window
    - Click Start window at bottom right
    - Start typing 'File Explorer' to search for it
    - Click 'File Explorer' app 
  2. Locate and click the 'Downloads' folder (or other folder where you files are set to download to)
  3. Enter 'Proctortrack' in the search windows at top right and press enter to search for Proctortrack
    - Note: If Proctortrack is not found, click on "Local Disk (C:)" on the left, then enter 'Proctortrack' in the search bar at top right and press enter to search for it
  4. Locate files named Proctortrack.exe (or Proctortrack(1).exe, or Proctortrack(2).exe, etc).
    - There may be more than one if you have taken multiple Proctortrack exams
  5. Delete all Proctortrack files that end with .exe
    - Right-click the file and click 'Delete'
How do I reinstall Proctortrack if I need it back?

To install or re-install Proctortrack and Test Functionality:

  1. Access the Student Practice Exam in UR Courses
  2. Take the Onboarding Quiz (will prompt installation of the latest version of the software).
  3. Take the Practice Exam (will prompt installation of an additional component of the software).

NOTE: Installing ahead of time is unnecessary but may be helpful to ensure you do not encounter issues at the start of an exam. When you access an exam in UR Courses, you will be prompted to install the appropriate software if it is not already present.

For assistance, contact the IS Service Desk (formerly, IT Support Centre).

Remote Access to Computer Labs

You can run specialized UR licensed software on campus computers remotely. When accessing a remote computer, files on your local computer are not generally accessible and files saved are not guaranteed to be there later, even if you remember the name of the computer you were on when you created the file.

  • Some student classes and labs use specialized software installed on lab computers.
  • Due to licensing and other issues some software is not available to off-campus users.
  • Off-campus access requires a connection the campus network via the University’s Virtual Private Network (VPN).
  • On-campus access is available through the eduroam WiFi network or a wired network connection.
Overview of Remote Access
Some university courses require access to software applications that are licensed only for on-campus use.
  • There is an option for public computer lab remote access that has the AppsAnywhere software.
  • On-campus access is available through the wireless eduroam network or a wired network connection.

Off-campus access requires connection the campus network via the University's Virtual Private Network (VPN).

Please be mindful to limit your conection time to only rerquired academic work because other students require access to these computers as well. Please, Log off of the computer instead of just closing your Remote Desktop connection when you are finished.

Reminder: Remember to save your data your I: drive. Any data saved to the desktop or elsewhere on the Remote Desktop Protocal (RDP) computers will be deleted periodically. Note: I: drive moved to OneDrive May 3, 2024. See, OneDrive

Windows Remote Access
  1. Connect to the University of Regina network through Forticlient VPN Software.
    1. VPN Software can be downloaded from https://vpn.uregina.ca (click Download Forticlient - top of the page).
    2. Instructions for Installing
    3. Once installed, launch the software and log in with your usual uregina.ca username and password.
  2. Navigate to https://remoteaccess.labstats.com/University-of-Regina
  3. Click the Connect button to the right of an available computer (when you refresh this page the order of the machines changes to randomize access and only available machines are shown).

4. Click the Download button.

5. Select Open with 'Remote Desktop Connection (default)' and click OK.

6. Click Connect.

7. Click Yes.

8. Enter your usual uregina.ca username and password, then click OK.

9. Click OK if you agree.

10. Enter your usual uregina.ca username and password, then click the arrow or press Enter.

11. Access the AppsAnywhere software as required.

  1. After the desktop appears, a FireFox web browser window will launch to connect to the AppsAnywhere software library - this may take up to 15 seconds.
    • If a popup window comes up with "Say Hello to the new FireFox" it will block the automatic login to AppsAnywhere - please either Choose a Theme or select Not Now and then click Sign In on the bottom of the AppsAnywhere login dialogue box.

  • If you get a pop up window asking if you want to "Allow this site to open the software2hub link..." then check the "Always allow..." checkbox and then click on Open Link.

  1. The web browser window screen will show the icons for all available software on the computer.
  2. Hover over an icon, choose Launch, and the software will stream from the AppsAnywhere servers to the local PC, then it will be launched by a locally installed cloud - it can take up to 15 seconds to launch if this is the 1st time it has been launched on this computer.
  3. If you close FireFox and want to restart AppsAnywhere, there is an icon on the desktop to access AppsAnywhere.

12. If you want to use Zoom to share your screen with a TA/Instructor please see Zoom in RDP tips.

13. Make sure your data is stored on your I: drive before logging out. See Nvivo example.

14. When finished, please either double-click the Logoff desktop icon or click the Windows Start Menu, click the Person icon, then Sign out to end your remote desktop.

or
Mac Remote Access
Zoom Sharing Remote Desktop Protocol (RDP) Session and Sharing Remote Computer Screen

You can share an Remote Desktop Protocol (RDP) screen with another person (professor, Teaching Assistant, etc.). This can be confusing as you are simultaneously working on two computers - yours and the remote computer. If you run zoom on the wrong computer then you can have bad performance.

Ensure

  • You are logged into your own laptop, a PC or Mac
  • You have connected to a remote lab computer at the University via RDP as per abov.

Before proceeding ensure you are able to tell the difference between whether your screen is showing your desktop or the remote desktop and how to switch between the two.

  • Typically the desktop on the remote computer will have different icons than your desktop. If you require assistance. please contact IT Support.

RDP Screen Share:

Step 1: Start zoom on your computer - it is important you don't run Zoom on the remote desktop.

Step 2: While sharing an RDP session on Zoom using any personal PC/Mac, please select the RDP screen window. 

Then, select Share on Zoom to start sharing the RDP Computer window.

 

Saving and Importing Files on a Remotely Accessed Computer; NVivo Software Example

The screenshots below show running Nvivo software on a remote UofR computer and saving the output file to your I: drive.

The following is an example of how to create or open a saved NVivo project file on a public lab computer using Windows 10. 

To ensure the NVivo project file or saved file is located correctly:

STEP 1

  • Launch NVivo from AppsAnywhere
  • Note that 'Please wait while NVivo loads' can take 15 seconds if it is the first time it has been launched on the system
  • Please fill in user name: University of Regina user name
  • Please fill in Initials: XX
  • Select OK

STEP 2

Creating a new project:

  • Select a Blank project

  • New Project Window will Pop up, click 'Browse' and Select Drive (:I) (Usually named by your URegina user ID)

  • Select Drive: I and Select Save

Detailed instructions on accessing the I: drive from other locations can be found at Network Drives and Access below.

Virtual Private Network Connection (VPN)
VPN provides a secure connection to the University of Regina network from off-campus. VPN is used by employees to access applications such as, Banner, Banner Workflow, Cascade, DCU, DOME, Degree Audit, FAST, and Web Advising Report.
To install Forticlient VPN software: 
  1. Download VPN FortiClient software
  2. Install and configure the software. Full instructions for secure connection to the U of R network from off-campus can be found in Configuring VPN (Technote 569)
To connect to Forticlient VPN: 
  1. Open the FortiClient VPN software
  2. Log in with your usual uregina.ca username and password.
  3. Click Connect.
  4. Access your web browser, log in and use the required application and other programs as usual.
  5. When done, click on FortiClient software along the bottom menu and click Disconnect.
VPN Restricted Countries or Regions
Remote access via the U of R VPN, and RDP and UR Courses can be affected for students access from certain countries.
  • It is recommended that you store files created by the software on the remote computer on your UofR provided Microsoft OneDrive, so that they are available no matter which remote computer you connect to.
  • You can access OneDrive from anywhere if you need a copy of your work at home.

Zoom for Students

student in zoom meeting

Zoom is used frequently for online learning at the University of Regina.

*As of February 8, 2024 existing Zoom accounts for @uregina.ca addresses have been upgraded as part of Zoom One for Education.

student using zoom on laptop
What is a Zoom One for Education Account?

Students who already had a "Basic" Zoom account now have an "Enterprise Student" License that includes the following features:

  • No time limit for Zoom meetings (formerly had a 40 minute time limit).
  • Up to 300 attendees for a Zoom meeting (remains the same).
  • Unlimited use of Whiteboard feature (new feature).

 

What if I don't have a Zoom Account?
Students who do not already have an @uregina.ca Zoom account:
  • You can create one online for free anytime at https://uregina-ca.zoom.us
  • After you create your account, be sure to log out, then log back in and accept the prompt to 'consolidate' the account with University of Regina.
  • If you need to use Zoom for meetings longer than 40 minutes with your new account, please contact the IT Support Centre and request a "Zoom Student License upgrade."
Zoom Tips
1. Before Your Zoom Session
  • Find a quiet space.
  • Grab a device - PC, Mac, iOS or Android.
  • Locate the Zoom meeting link in UR Courses.
  • Click on the link then click Join meeting.
2. Joining a Session
  • The very first time accessing zoom, you will be prompted to download a small bit of software so that you
  • can access this program. This will be different, depending on what device you choose.
  • Test your video camera and mic by joining one of the test sessions offered by your instructor or by connecting to the Student Peer Support Zoom Room anytime
  • https://zoom.us/my/uregina.student.orientation.
3. While in a Session
  • Take advantage of the tools you have to interact.
  • Click on Mute, when others are talking.
  • Stop Video – if you need to step away.
  • Chat – if you can’t get your mic to work
  • Share Screen if you are asked to share your work!
  • End Meeting to leave.

Note: This is the menu for a desktop, and appears when you hover your mouse near the bottom of your
screen. This menu will appear in different locations depending on your device. So please explore the
room! Have fun.

4. Considerations
  • Be aware of your camera angle and room noise.
  • Introduce yourself, so your instructor knows you are in the room.
  • Wait for a break in conversation to add your points.
  • Speak clearly.
Do I need a Zoom account to connect to a Zoom meeting or class?
  • No, you can connect to any Zoom meeting without having your own Zoom account.
  • The first time you join a Zoom meeting or a Virtual Zoom Classroom, if Zoom is not already installed on the computer you are using, it will prompt you to download and install the Zoom software.
  • You can create a free Basic Zoom account at https://zoom.usNote: You only need an account if you are hosting a virtual meeting.
  • A Zoom account allows you to host an unlimited time meeting for free for up to 300 people. More information is available at https://zoom.us.
How can I try out Zoom ahead of time?
  • You can connect to the Student Peer Support Zoom Room anytime to test out connecting to Zoom, by going to https://zoom.us/ur.remote
  • 7 days a week from 9:00 AM to 4:00 PM.
  • If there is no moderator in the room and you have a question, please contact the IT Support Centre.
How to use a virtual zoom background for your zoom meetings
  1. While in a meeting, click the 'up arrow' next to the camera start/stop video icon.
  2. Click 'Choose Virtual Background...' to open the virtual background settings menu.
  3. Click the '+' symbol at the top right corner of the images section.
  4. Click 'Add Image'.
  5. Browse to the folder you saved your background image in, and select the image
    OR Browse to a folder with your own saved photos, and select the image
  6. Click 'Open'.
  7. The image will be added to the grid of image choices, and replace your current background.
  8. Close the settings window.

Note: The next time you connect to Zoom, the background you chose will still be active.

How can I change my Zoom meeting background so my room is not showing to others?
To show a virtual background:
  1. While in a Zoom meeting, click the up-arrow next to the Start Video icon
  2. Click "Choose Virtual Background"
  3. The Settings menu will open, with the 'Background & Filters' section selected
  4. Click the background you wish to use, or Click "+" to upload your own image
  5. Click 'x' at the top corner to close the Settings window.
How to turn off the virtual background or select a different image
  1. While in a meeting, click the 'up arrow' next to the camera start/stop video icon.
  2. Click 'Choose Virtual Background...' to open the virtual background settings menu.
  3. Click the 'None' image in the images section
    OR if desired, select another image to use as your background.
  4. Close the settings window.
Have concerns about being recorded?
The University Governance office has provided guidelines to instructors regarding privacy and recordings. As a general practice, the University is not recommending that instructors record class discussions except as authorized because of a request to accommodate a student registered with the Centre for Student Accessibility. If you have concerns about a course being recorded, please contact your department, faculty or academic unit.
Zoom Classroom Etiquette
  1. If your course instructor includes Zoom classroom rules in the syllabus or provides relevant instructions through other means, you should familiarize yourself with these rules and comply with them. If there is any conflict between the course Zoom regulations and these recommendations, the course regulations take priority.
  2. You can set your mic to automatically mute. Please, mute your mic when entering a Zoom class meeting. You can easily unmute your microphone when you are ready to speak, then mute when you finish speaking. Muting your microphone not only minimizes unwanted background noise but also can save you from embarrassing moments.
    1. Click your profile picture in Zoom, then click Settings.
    2. Click Audio.
    3. Select the Mute my microphone when joining a meeting check box.
  3. If you need to turn on your camera while participating in a Zoom class, it is recommended that you should use a U of R virtual background or blur your background. A U of R virtual or blurred background offers you privacy because other participants cannot see your actual surroundings; at the same time, it is much less distracting to other students and your course instructor compared to most other virtual backgrounds.
  4. You can use Zoom’s "raise hand" function when you have a question or need to comment. When you click on the raise hand function, you are automatically placed in the line and the course instructor can see all those who have raised their hands. Your course instructor can call on the students who have raised their hands according to the order in which they were placed in the line.
  5. If your course instructor allows students to use Zoom’s chat function, you can easily type a question or comments in the chat box. You can send your question or comment to everyone or privately to the course instructor.
  6. Be mindful of the fact that when your camera is on, everyone in the Zoom class can see you. You must avoid any movements and actions that may be distracting or disruptive to your classmates and course instructor (such as eating, getting up and moving around, talking to someone, playing with your pet etc.). If you find yourself having to engage in any such activities during your Zoom class, you should turn off your camera. However, if you turn off your camera to engage in some “extra-curricular” activities or multi-tasking during your Zoom class, you cannot be adequately attentive to the class lecture or discussion; and thus, you are likely to miss important parts of the
    lecture / class discussion.
  7. It is important to let other participants know when you finish asking a question or commenting by saying "thank you" or "I am finished," or another similar "sign-off" phrase. This way, other participants would take their cues that you are done and could continue the discussion or lecture without worrying about cutting you off or talking over
    you.
  8. Consider using a headset with a built-in mic, especially if the class involves a lot of class discussion. The benefits of a quality headset with a built-in mic include the following: it reduces the background feedback and noise; it provides higher quality audio enabling you to hear others better; and finally, when you speak into a microphone close to your mouth, others can hear you more clearly.
  9. Dress appropriately if you are expected to turn on your camera or even when there is a small chance that you may need to turn on your camera during a Zoom class or meeting.
Thank you for practising good Zoom etiquette.
Zoom Restricted Countries or Regions

Due to the Office of Foreign Assets Control (OFAC) sanctions, there are limitations for Zoom on services from specific countries. There is no work around for Zoom and services will not be available in sanctioned locations. Note that using the University of Regina is not an effective workaround.

For further information see, https://support.zoom.us/hc/en-us/articles/203806119-Restricted-countries-or-regions

Do you need a new Background?

Any photo or image that you own or have rights to can be used as a Zoom background. Instructions are provided below on how to update your background in Zoom to show a virtual background behind you during a Zoom meeting, instead of showing the room that you are in.

To download a virtual zoom background image:
  1. Right-Click the image you wish to download.
  2. Choose "Save image as...".
  3. Select location under 'This PC' if desired.
  4. Click 'Save'.

Note: If you are on a mobile device you can hold on the image and a popup will reveal "save image" which will save the image to your device.

If you are downloading an image from the internet, you should ensure you have permission to use the image, or that it is free for general use.

If you wish, you can use any of the following University of Regina Virtual Zoom Backgrounds during a Zoom meeting.

student with laptop two students working on laptop
Remote learning resources and support is available. If you have any problems or issues, please contact IT Support.