Zenworks Installation Supplemental

Building a new hard drive for a user's computer on another computer.

Scenario:

A user's hard drive is suspected of being faulty but is still usable for the moment. In order to allow the user to continue working another disk is installed in a tech's machine and the image is built on that disk. The disk is then installed in the user's computer.

Problem:

This will create a duplicate guid issue on the Zenworks server because the new disk will pick up the guid from the tech's computer.

Process to avoid the duplicate guid issue:

As before the user's new disk is created on the tech's machine but with a few differences.

  • Install a brand new hard drive in the tech's computer. Or if you are using a hard drive out of the used parts inventory make sure that the drive has been wiped. You can use gdisk32.exe on WinPE to do this. Just do a customwipe with 1 pass which may take an hour or so. This will ensure that the drive does not have "image safe data" on it.
  • Load the image onto the hard drive but DO NOT reboot yet.

Windows 7 Image


  • Find the \URDistr folder that contains the programs used to automate the image process. This most likely will be the D: drive when using WinPE. Delete sophinstallw7.exe from that folder and rename zeninstallw7.exe to something like zeninstallw7ren.exe. This will stop Sophos and Zenworks from being installed automatically.
  • Reboot. The computer will go through the mini-setup routine. During this step the tech's workstation name will be found and used. This is not what we want.
  • Once the system finishes the mini-setup and reboots then change the workstation name to the user's workstation name.
  • Reboot.
  • Install Sophos manually by running C:\URDistr\SAVSCFXP.exe.
  • When that finishes installing, and before rebooting, copy iconn.cfg from C:\URDistr to the Sophos config folder. This is found at C:\ProgramData\Sophos\AutoUpdate\Config. Click Update now on the Sophos icon. Reboot when requested.
  • Get the guid from the user's computer by running zac.exe fsg. This will show a long alphanumeric value. Save it somewhere on the network.
  • Install the hard drive on the user's computer.
  • Install Zenworks on the user's computer by running C:\URDistr\zeninstallw7ren.exe. This will also reset the autologin feature and then automatically reboot the machine.
  • Is Zenworks installed and running? Is the guid the same as the one from the user's previous disk that was saved on the network?

Windows XP Image


  • Find the \Windows\Options folder that contains the programs used to automate the image process. This most likely will be the D: drive when using WinPE. Delete sophinstxp.exe from that folder and rename zenwsnxp.exe to something like zenwsnxpren.exe. This will stop Sophos and Zenworks from being installed automatically.
  • Reboot. The computer will go through the mini-setup routine. During this step the tech's workstation name will be found and used. This is not what we want.
  • Once the system finishes the mini-setup and reboots then change the workstation name to the user's workstation name.
  • Reboot.
  • Install Sophos manually by running C:\Windows\Options\SAVSCFXP.exe
  • When that finishes installing, and before rebooting, copy iconn.cfg from C:\Windows\Options to the Sophos config folder. This is found at C:\Program Files\Sophos\AutoUpdate\Config. Click Update now on the Sophos icon. Reboot when requested.
  • Get the guid from the user's computer by running zac.exe fsg. This will show a long alphanumeric value. Save it somewhere on the network.
  • Install the hard drive on the user's computer.
  • Install Zenworks on the user's computer by running zenwsnxpren.exe. This will also reset the autologin feature and then automatically reboot the machine.
  • Is Zenworks installed and running? Is the guid the same as the one from the user's previous disk that was saved on the network?