IT Support Quick Tips

If you are having application or network access issues, please check to see if there is a system outage or scheduled system maintenance at System Alerts

1) How do I hide completed courses filling up my UR Courses dashboard?

  • In UR Courses click on the drop-down menu below Course overview and change 'All' to 'In progress.'

2) How do I reset my PIN?

3) How do I reset or change my Password?

4) What if I forgot my Password?

5) What if I can't connect to eduroam wireless?

  • Make sure you enter, and your usual password.

6) What if I can't access UR accounts (UR Self-Service, UR Courses)?

  • See Systems Alerts to check if planned maintenance is happening.
  • If there is no scheduled maintenance and you're still having trouble, you can contact IT Support for assistance.

IT Support Contact Information

For more Student related information, see the Student Pamphlet pamphlet