IT Support Quick Tips

If you are having application or network access issues, please check to see if there is a system outage or scheduled system maintenance at System Alerts

1) How do I hide completed courses filling up my UR Courses dashboard?

• In UR Courses click on the drop-down menu below Course overview and change 'All' to 'In progress.'

2) How do I reset my PIN?

• See https://novapp.cc.uregina.ca/perl/resetpin.cgi#Forgot%20Password

3) How do I reset or change my Password?

• See https://novapp.cc.uregina.ca/perl/chpass.pl

4) What if I forgot my Password?

• See https://novapp.cc.uregina.ca/perl/resetpass.cgi#Forgot%20Password

5) What if I can't connect to eduroam wireless?

• Make sure you enter yourusername@uregina.ca, and your usual password.

6) What if I can't access UR accounts (UR Self-Service, UR Courses)?

• See Systems Alerts to check if planned maintenance is happening.
• If there is no scheduled maintenance and you're still having trouble, you can contact IT Support for assistance.

IT Support Contact Information

• See Contact Information for hours of operation and locations.

For more Student related information, see the Student Pamphlet