The IT Support Centre is your single point of contact for all issues, problems or questions related to Information Services and computing at the University of Regina. We will ensure the concern is recorded, assigned, and addressed promptly.

If you are having application access issues, please check to see if there is a system outage or scheduled system maintenance at Public System Alerts or for Faculty and Staff, please see UR Source System Alerts

See, Staying Safe on Campus for further in-person on-campus information.

IT Support Centre Contact Information

Email: IT.Support@uregina.ca
Phone: 306-585-4685, or Toll-free in Canada: 1-844-585-4685
Submit a Footprints ticket webform (faculty and staff only)

Locations and Hours

ED 137 (If visiting in person, please practice social distancing and masks are welcome)

Education building main hallway, north of the main entrance
Monday to Friday: 8:00 AM - 4:30 PM

Please note that the IT Support Centre, ED 137, is closed each Wednesday afternoon from 2:00-3:30pm for staff training and meetings. Please leave a voicemail or send an email and your call will be returned promptly.

Archer Library

The Library IT Support desk is located main floor commons, left of the entrance doors
Monday to Thursday: 8:30 AM - 9:45 PM
Friday: 8:30 AM - 9:45 PM
Saturday: 9:00 AM - 9:45 PM
Sunday: 9:00 AM - 9:45 PM
For Library information and operating hours see https://uregina.libguides.com/covid-19

IT Support phone-in operating hours 306-585-4685

Regular hours:

Monday to Thursday: 7:30 AM - 10:00 PM
Friday: 7:30 AM - 9:45 PM
Saturday: 9:00 AM - 9:45 PM
Sunday: 9:00 AM - 9:45 PM

Information Services Administrative Offices

Location: ED 547
Phone: 1-306-585-5318
Email: IS.Admin@uregina.ca

Other Unit Locations

Classroom Technology and Event Support (CTES), formerly AV Services - Location: ED 166
Printing Services - Location: AH 118
Technology Training & Support (TTS) - Location: ED 548

Quick Links

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Contact Information and Hours