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Contact Information and Hours
IT Support Centre
The IT Support Centre is your single point of contact for all issues, problems or questions related to Information Services and computing at the University of Regina. We will ensure the concern is recorded, assigned, and addressed promptly.
- If you are having application access issues, please check to see if there is a system outage or scheduled system maintenance at Public System Alerts or for Faculty and Staff, please see UR Source System Alerts
- Please Note: The current mask mandate, which has been in place on our campuses for nearly a year, will remain in effect for the time being. See, Term Updates for the latest return to campus information.
IT Support Centre Contact Information
- Email: IT.Support@uregina.ca
- Phone: 306-585-4685, or Toll-free in Canada: 1-844-585-4685
- Submit a Footprints ticket webform (faculty and staff only)
Please note: The University of Regina, including IT Support, is closed from December 24, 2021 to January 3, 2022 inclusive. During this time, please send all inquiries via email to it.support@uregina.ca as phone and in person services will be unavaialble. Enjoy the break.
Locations and Hours
ED 137 (If visiting in person, please practice social distancing and wear a mask)
- Education building main hallway, north of the main entrance
- Monday to Friday: 8:00 AM - 4:30 PM
Please note that the IT Support Centre, ED 137, is closed each Wednesday afternoon from 2:00-3:30pm for staff training and meetings. Please leave a voicemail or send an email and your call will be returned promptly.
Archer Library
- The Library IT Support desk is located main floor commons, left of the entrance doors
- Monday to Thursday: 8:30 AM - 9:45 PM
- Friday: 8:30 AM - 9:45 PM
- Saturday: 9:00 AM - 9:45 PM
- Sunday: 9:00 AM - 9:45 PM
- For Library information and operating hours see https://uregina.libguides.com/covid-19
IT Support phone-in operating hours 306-585-4685
Regular hours:- Monday to Thursday: 7:30 AM - 10:00 PM
- Friday: 7:30 AM - 9:45 PM
- Saturday: 9:00 AM - 9:45 PM
- Sunday: 9:00 AM - 9:45 PM
Information Services Administrative Offices
- Location: ED 547
- Phone: 1-306-585-5318
- Email: IS.Admin@uregina.ca
Other Unit Locations
- AV Services - Location: ED 166
- Printing Services - Location: AH 118
- Technology Training & Support (TTS) (formerly, the TLC) - Location: ED 548
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